“It's Been a Whole New World”: Staff Perceptions of Implementing a Person-Centered Communication Intervention During the COVID-19 Pandemic

Corpora, Miranda; Kelley, Megan; Kasler, Kamryn; Heppner, Alex; Haitsma, Kimberly Van; Abbott, Katherine

doi:10.3928/00989134-20210407-03

Cited by 7 publications

(4 citation statements)

References 14 publications

(16 reference statements)

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“…Similarly, in a sample of 390 Irish nursing home staff, 38.7% reported a WHO-5 score ≤32, indicating significantly low mood and poor wellbeing, and 13.8% reported suicidal ideation and suicide planning (Brady et al, 2022). Excessively high levels of mental and emotional exhaustion were consistently reported by HCWs in almost all the articles (Blanco-Donoso et al, 2021;Corpora et al, 2021;Prados et al, 2022). Participants emphasized that they did their best to offer quality care to residents while working under exceptionally challenging circumstances.…”

Section: Building Pressure and Burning Outmentioning

confidence: 99%

Experiences of Healthcare Workers in Long-Term Care during COVID-19: A Scoping Review

et al. 2022

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Background: Although healthcare workers (HCWs) in long-term care (LTC) have experienced significant emotional and psychological distress throughout the pandemic, little is known about their unique experiences. Objective: This scoping review synthesizes existing research on the experiences of HCWs in LTC during the COVID-19 pandemic. Method: Following Arksey and O’Malley’s framework, data published between March 2020 to June 2022, were extracted from six databases. Results: Among 3808 articles screened, 40 articles were included in the final analysis. Analyses revealed three interrelated themes: carrying the load (moral distress); building pressure and burning out (emotional exhaustion); and working through it (a sense of duty to care). Conclusion: Given the impacts of the pandemic on both HCW wellbeing and patient care, every effort must be made to address the LTC workforce crisis and evaluate best practices for supporting HCWs experiencing mental health concerns during and post-COVID-19.

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Section: Building Pressure and Burning Outmentioning

confidence: 99%

Experiences of Healthcare Workers in Long-Term Care during COVID-19: A Scoping Review

et al. 2022

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“…This statement reflects the ongoing stressors that healthcare continues to face since the emergence of the pandemic. Specifically, excessively high levels of mental and emotional exhaustion were consistently reported by health workers in almost all the articles (Blanco-Donoso et al, 2021;Corpora et al, 2021;Freidus & Shenk, 2020;Havaei et al, 2021;Leskovic et al, 2020;Martínez-López et al, 2021;Navarro Prados et al, 2022;Sarabia-Cobo et al, 2021). Participants emphasized that they did their best to offer quality care to residents while working under exceptionally challenging circumstances.…”

Section: Building Pressure and Burning Outmentioning

confidence: 99%

Long-Term Care Workers’ Experiences and Their Views About Support During the COVID-19 Pandemic: A Scoping Review

Boamah¹,

Weldrick²,

Havaei³

et al. 2022

Preprint

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Healthcare workers (HCWs) in long-term care (LTC) faced and continue to experience significant emotional and psychological distress throughout the pandemic. Despite this, little is known about the unique experiences of LTC workers. This scoping review synthesizes existing research on the experiences of HCWs in LTC during the COVID-19 pandemic. Following Arksey and O’Malley’s framework, data were extracted from six databases from inception of the pandemic to June 2022. Among 3,808 articles screened, 40 articles were included in the final analysis. Analyses revealed three interrelated themes: carrying the load (moral distress); building pressure and burning out (emotional exhaustion); and working through it (a sense of duty to care). Given the impacts of the pandemic on both HCW wellbeing and patient care, every effort must be made to address the LTC workforce crisis and evaluate best practices for supporting HCWs experiencing mental health concerns during and post-COVID-19.

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“…They struggle with space constraints that hinder the implementation of regional care (Benjamin et al, 2014) and place a heavier burden on "health and care workers" (Corpora et al, 2021), which refer to both nurses and nursing assistants in this paper.…”

Section: Introductionmentioning

confidence: 99%

“…These long‐term care facilities, which care for vulnerable populations at high risk of chronic illness, are more susceptible to epidemics compared to acute medical systems. They struggle with space constraints that hinder the implementation of regional care (Benjamin et al., 2014) and place a heavier burden on “health and care workers” (Corpora et al., 2021), which refer to both nurses and nursing assistants in this paper.…”

Section: Introductionmentioning

confidence: 99%

Health and care workers in long‐term care facilities and their role in preventing emerging infectious diseases: A scoping review

Kung,

Fang,

Cheng

et al. 2023

J of Nursing Scholarship

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BackgroundThe COVID‐19 pandemic has had a tremendous impact on healthcare systems worldwide. In particular, long‐term care facilities have proved more susceptible to infection as they care for vulnerable populations at high risk of chronic illness. How this impacts the role and core competencies of health and care workers in these facilities remains less understood.AimDescribe how health and care workers contribute to the prevention of emerging infectious diseases in long‐term care facilities.DesignA scoping review.MethodsA systematic search of literature dating from 2002 to 2022 was conducted in the following databases: EMBASE, Medline (Ovid), Cochrane Library, CINAHL Plus with Full Text (EBSCOhost), Web of Science, and AgeLine. Studies were selected if they focused on health and care workers in long‐term care facilities, offered a perspective on the prevention of emerging infectious diseases or infection prevention and control, and were original qualitative or quantitative studies in English. Data were extracted, cross‐checked and analyzed by two researchers, and any difference in views regarding the appropriateness of literature would be resolved by consulting a third researcher. An inductive descriptive approach was applied for the analysis of results, and themes were established via consensus meetings.ResultsA total of fourteen studies from Asia, Europe, and the Americas were included. Three themes emerged from the review: “The roles of health and care workers evolve with the times”, “The core competencies of health and care workers are essential for preventing emerging infectious diseases in long‐term care facilities” and “The key to successful prevention of emerging infectious diseases in long‐term care facilities is through a systematic, comprehensive effort that mobilize health and care workers at all levels”. Health and care workers had to take on increasingly complex roles and rely on their core competencies to cope with epidemic changes, and facility resources, employee quality and management models were found to have significantly improved infection prevention and control outcomes.ConclusionsThe roles of health and care workers are evolving, and effective infection prevention within long‐term care facilities depends on their ability to perform core competencies with skill and confidence. Moreover, a systematic, comprehensive framework, for which this paper proposes three guidelines, is urgently needed to ensure consistent policy implementation within the facility as well as support and access to resources for health and care workers.Clinical RelevanceInfection prevention efforts within long‐term care facilities must take into account the evolving roles of health and care workers, with a focus on guaranteeing access to resources, training and support that will help them gain the core competencies necessary for juggling those roles. In addition, there is an urgent need for research instruments that will help assess those competencies and identify areas of improvement.

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“It's Been a Whole New World”: Staff Perceptions of Implementing a Person-Centered Communication Intervention During the COVID-19 Pandemic

Cited by 7 publications

References 14 publications

Experiences of Healthcare Workers in Long-Term Care during COVID-19: A Scoping Review

Experiences of Healthcare Workers in Long-Term Care during COVID-19: A Scoping Review

Long-Term Care Workers’ Experiences and Their Views About Support During the COVID-19 Pandemic: A Scoping Review

Health and care workers in long‐term care facilities and their role in preventing emerging infectious diseases: A scoping review

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