It Professional: A Look at the Work Stress of Hcfmusp Employees and Students of the Centro Universitario Senac Santo Amaro Campus.

Abstract

The article presents a scientific research initiation project from Centro Universitário 5SENAC entitled Case study on the IT professional: a look at the work stress of students working in the health area and results (our emphasis). It should be noted that occupational stress, as a causal link for absence from work, ranks second in reasons for work-related illness in Brazil (MPS -ministério previdência social, 2022). Concomitant to this scenario, there is a significant increase in professionals in the IT sector, a context of alert since mental health is already notably a business challenge. Therefore, the study seeks to present the factors that cause occupational stress, which intersect the specific work environment of information technology (IT) professionals, as well as to present its consequences and possible mitigating agents. The article delimits the study of the information technology area given the breadth of the topic. For this, a literature review was carried out on the main themes in the first stage and second, an exploratory research with authors in the semi-structured phase referring to the perception of IT regarding the reasons that generate occupational stress. The data were treated statistically and related to the theoretical framework that discusses the subject. It can be evidenced with an investigation that the IT sector is full of stressors given the deadlines for carrying out projects usually short, long working hours, in addition to the lack of organization of the scope of work, as well as the agent necessary to ensure the worker's mental health.