IT Outsourcing: Methodology for Supplier Selection Criteria for Competitive Advantage

Simões, Sergio Alexandre; Souza, José Wilson de; Contador, José Celso; Ferreira, Ademir Antônio

doi:10.4301/s1807-17752012000100007

Cited by 3 publications

(1 citation statement)

References 9 publications

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“…CAC-Redes proposes the competitive advantage criterion to select suppliers, which consists of selecting one that has a high focus on the fields of competition of contracting company, that is, that has operational resources and interorganizational relationships that are powerful and aligned with those fields of contracting company, thus ensuring that the supplier will contribute to your competitive advantage (Contador et al, 2012). The software https://strategy2.camposearmas.com.br/ (Contador, 2021) is used to select suppliers according to this criterion.…”

Section: Singularitiesmentioning

confidence: 99%

CAC-Redes: a new and quali-quantitative model to increase the competitiveness of companies operating in business networks

Contador

Sátyro

2023

BIJ

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PurposeThis paper proposes the “fields and weapons of the competition model applied to business networks” – CAC-Redes (in Portuguese, Campos e Armas da Competição – Redes de negócio), an extension of the fields and weapons of the competition model (CAC) – to study the competition and competitiveness of companies operating in business networks in a competitive environment while integrating organizational competencies, interorganizational ties and company positioning to provide competitive advantage.Design/methodology/approachCAC-Redes is born from the cross-fertilization process of various theoretical perspectives, namely, industrial organization, traditional view of operational activities and resources, relational view, strategic alignment, transaction cost theory and social perspectives in networks, structured according to systems theory and under the mantle of competitive advantage theory. To discover the structure of existing models of competitiveness in networks, a bibliographic search was conducted in the Scopus database. Quali-quantitative empirical research was undertaken in companies from six different economic sectors through structured questionnaires and personal interviews to understand how companies competed and discover the determining factors of their competitive advantage.FindingsOnly seven models of competitiveness in network were found, and their structures and characteristics are quite different from those of CAC-Redes. Empirical research confirms all the hypotheses that support CAC-Redes, which, combined with those of CAC, indicate the CAC-Redes corroboration.Research limitations/implicationsCAC-Redes does not apply to networks without intercompany competition, studies on network governance and corporate strategy formulation.Practical implicationsCAC-Redes is effective in studying complex competitiveness phenomena because it considers multiple influences; provides a process based on qualitative and quantitative variables that increase the probability of formulating successful competitive strategies; simplifies the differentiation of skills from core competencies and determines them; proposes a competitive advantage criterion to select suppliers; creates a unifying language to represent the different strategic specificities of companies, competitors, suppliers, customers and the company environment and provides a library containing 181 weapons (resources) and dozens of interorganizational ties that can be used in empirical studies with other methodologies.Social implicationsCAC-Redes, due to its originality and peculiarities, theoretically contributes to theory of resources because it dispenses with the assumption, “unique resource, source of competitive advantage”; to relational view because it considers interorganizational relationships as a competence and treats it quali-quantitatively and to core competencies because if the strategy changes, different core competencies will be needed. Furthermore, it is an alternative to the dynamic capabilities perspective, and it transforms the five manufacturing performance objectives into nine for the entire company.Originality/valueCAC-Redes is an original model because its structure and characteristics comparatively differ from those of existing models, and 14 singularities are detected.

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Section: Singularitiesmentioning

confidence: 99%

CAC-Redes: a new and quali-quantitative model to increase the competitiveness of companies operating in business networks

Contador

Sátyro

2023

BIJ

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Aligning drivers, contractual governance, and relationship management of IT-outsourcing initiatives

Obwegeser

Arenfeldt²,

Dam³

et al. 2020

Journal of Information Technology Case and Application Research

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Benchmarking the outsourcing factors of third-party logistics services selection: analysing influential strength and building a sustainable decision model

Khan

Alkhatib

Ammar

et al. 2021

BIJ

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PurposeOutsourcings always affect crucial supply chain functions concerning flexibility and cost. During the decision to outsource and consider third-party logistics service provider selection, decision-makers need to pay more attention to certain critical outsourcing factors such as coordination, integration and cooperation as these key factors are essential to improve overall supply chain performance. The main purpose of this work is to identify the inter-relations among outsourcing decision factors to highlight the most important and influential factors that should be considered and carefully thought through when making outsourcing sustainable decisions.Design/methodology/approachA two-phased methodology has been used in this study. In the first phase, outsourcing decision factors are identified from existing literature and validated by decision-makers from industry and academia. To understand the influential strength and build a sustainable model, the decision-making trial and evaluation laboratory method is used. A courier company in the UAE is considered for implementation.FindingsAll identified and validated factors are segregated into two categories (cause and effect). The result shows that the most influential factors are developing strategic alliances, uncertainty and risk mitigation and deficiency of internal resources for a service.Practical implicationsThere are several insights for industry managers and practitioners. The results of the study may help practitioners and logistics managers to make the logistics service sustainable and more efficient for businesses.Originality/valueThis study focusses on a courier company to understand the interdependencies among outsourcing decision factors; this is unique in this field of literature.

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IT Outsourcing: Methodology for Supplier Selection Criteria for Competitive Advantage

Cited by 3 publications

References 9 publications

CAC-Redes: a new and quali-quantitative model to increase the competitiveness of companies operating in business networks

CAC-Redes: a new and quali-quantitative model to increase the competitiveness of companies operating in business networks

Aligning drivers, contractual governance, and relationship management of IT-outsourcing initiatives

Benchmarking the outsourcing factors of third-party logistics services selection: analysing influential strength and building a sustainable decision model

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