IT Governance Maturity for Uganda's Higher Institutions of Learning

Abstract

The daily application of Information Technology (IT) in public sector organizations and its positioning as a critical driver for economic growth require a focus on implementing IT governance. Despite the increasing application of IT, there is limited academic systematic research regarding the maturity of IT governance and process improvement in Higher Institutions of Learning (HILs). IT in HILs is highly complex, and managing complex systems of processes and platforms in HILs necessitates tools to assess and provide guidelines for integrating organizational processes. This research, therefore, evaluated the IT governance processes in HILs in Uganda and established the maturity level to ensure continuous improvement and organizational maturity. Eight HILs in Uganda were measured using 15 IT processes of the COBIT framework and rated with the generic maturity model. Data were analyzed using MS Excel. Results indicated IT governance maturity level of HILs in Uganda was at level 2 (repeatable).