IT Automatic Operation and Maintenance Service System Based on SaaS Architecture

Zheng, Zhiwei; Haosong, Sun; Dongying, Gao; Huang, Fangfang; Qinghai, Lei; Chuanjian, Cui

doi:10.1109/tocs56154.2022.10015925

Cited by 1 publication

(1 citation statement)

References 15 publications

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“…In order to meet the needs of user experience upgrades and digital intelligent transformation, the 5G advanced network and 6G network need to evolve from architecture and technology perspectives, continuously enhancing network capabilities and achieving the integration of cloud, computing, and network [15] [16]. The development of intelligent technology will bring significant changes to the operational and maintenance tasks of telecom operators [17]. The scale of clouds and networks is gradually expanding, and more efficient and intelligent operation and maintenance solutions need to be explored to improve customer service quality and reduce operators' own operating costs.…”

Section: Challenges and Prospectsmentioning

confidence: 99%

Operation and Maintenance System Architecture Design and Practice for Cloud-network Integration

Zhang,

Cheng,

Wang

et al. 2023

J. Phys.: Conf. Ser.

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As cloud-network integration, 5G and 6G, all-optical network, and IP-based services evolve, operational systems of operators face new challenges. The current operational systems suffer from inconsistent technical architecture, insufficient data sharing, lack of decoupling capability, and inadequate intelligence, leading to a high maintenance workload and poor customer experience. This paper analyzes the requirements of intelligent operation systems for operators and innovatively proposes an architecture and design scheme for intelligent operational systems based on cloud-network integration. The paper summarizes the practical experience of the new generation of cloud-network operation and maintenance systems and proposes improvements and outlooks for the development of the next generation of operational management systems.

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Section: Challenges and Prospectsmentioning

confidence: 99%