2019
DOI: 10.14254/2071-789x.2019/12-3/19
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Is patient satisfaction the key to promote compliance in health care sector?

Abstract: According to the research, non-compliance is a therapeutic and economic problem with a strong consequences affect not only the success of a single patient's therapy but also the costs of the entire health care system. It would be worth identifying factors limiting non-compliance. Therefore, purpose of the paper is recognize the correlations between compliance and the patient's satisfaction with the medical services they receive. The study was carried out using the CATI method on a national representative sampl… Show more

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Cited by 8 publications
(6 citation statements)
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References 27 publications
(26 reference statements)
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“…Patients are often expected to change their lifestyles, from the simplest to the more complex daily routines, as a token of cooperation with their doctors and an important contribution supporting the therapeutic process (Krot, Rudawska, 2019). Prophylaxis and promotion of healthy behaviors of the citizens are becoming increasingly important factors that allow changing people's lifestyles into less risky ones.…”
Section: Discussionmentioning
confidence: 99%
“…Patients are often expected to change their lifestyles, from the simplest to the more complex daily routines, as a token of cooperation with their doctors and an important contribution supporting the therapeutic process (Krot, Rudawska, 2019). Prophylaxis and promotion of healthy behaviors of the citizens are becoming increasingly important factors that allow changing people's lifestyles into less risky ones.…”
Section: Discussionmentioning
confidence: 99%
“…Experience in performing day surgery in many countries points to the necessity of its own administrative infrastructure in order to ensure coordinated planning and continuity in the performance of day surgery as well as overall optimization. Many foreign studies (e.g., [17,[21][22][23][24][25][26][27][28], and others) have declared an effort to continually expand the day surgery system, both the number of patients operated and the application of more extensive and complex procedures (e.g., [7][8][9]) in patients with higher rates of comorbidity. This creates the preconditions for a more in-depth examination of regional disparities in the development of the number of surgeries performed and the factors that cause them.…”
Section: Overview Of the Research Studiesmentioning
confidence: 99%
“…Successful patient management is highly dependent on patients’ compliance, which relates to the degree of patients' medication adherence, along with their observance of physician recommendations [ 4 ]. The latter is dependent on patients’ perceptions regarding the doctor’s communication with them, as well as doctor–patient relationship [ 5 ]. Methods for improving patient compliance consist in a bundle of efforts, such as patient education, self-monitoring, or intensified follow-up using tele-monitoring or remote consultations (e.g., video or telephone calls).…”
Section: Introductionmentioning
confidence: 99%