İş Ortamı ve Çalışan Refahının Bütünsel İncelemesi

Abstract

This study delves into the intricate relationship between the work environment and employee well-being, with a focus on a chain hotel within the accommodation sector. The primary data collection method involved a meticulously designed questionnaire, formulated in a semi-structured manner to encourage participants to share their perspectives candidly. Our investigation encompassed a comprehensive employee base, totaling 3250 individuals within the chain hotel under scrutiny. Employing a sample calculation technique with a 95% confidence level and a 5 percent margin of error, we gathered insights from 344 participants, subsequently shaping our analysis. Analysis of the research findings unveils a prevailing sentiment among employees, wherein workplace stress exerts a predominantly negative influence. Evidently, a significant portion of respondents associates the work environment with an escalation of stress levels. A consensus emerges surrounding the nocturnal shift, with the majority attributing heightened stress to such work hours. Conversely, employees exhibit a degree of uncertainty regarding the correlation between extended work hours and stress. Notably, the burden of an elevated workload garners unanimous acknowledgment as a potent stress factor. These determinants intricately shape employee productivity, shedding light on areas where the company's efficacy might be enhanced. Intriguingly, the research indicates a pervasive concern among participants about their perceived ambiguity regarding managerial sentiments. This opacity perpetuates stress among employees, highlighting the significance of bolstering manager-employee communication to alleviate stress and foster heightened work commitment. By discerning stress-inducing factors and advocating for enhanced communication channels, organizations can bolster employee welfare, thereby fortifying their commitment to organizational objectives.