Is Office Productivity Stagnant?

Panko, Raymond R.

doi:10.2307/249380

Cited by 63 publications

(32 citation statements)

References 8 publications

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“…On the other hand, the study of Panko [8] showed that SMEs that employed the latest technology updated the software and maintained the performance and quality of software were successful. Furthermore, another study done by Hamdan et al had revealed and discovered several factors that influence the used of IT by the SMEs.…”

Section: A Smes Success and Ictmentioning

confidence: 99%

Software Quality and Productivity Model for Small and Medium Enterprises

Yahaya¹,

Tareen²,

Deraman³

et al. 2017

ijacsa

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Abstract-The enterprises today including small and medium enterprises (SMEs) are dependent on software to accomplish their objectives and maintain survivability and sustainability in their businesses. Although many studies in software quality have been carried out previously, they still lack for the correlation between software quality and the impact to SMEs productivity. The objectives of this study are to determine the quality factors from management's perspective and to determine the impact of software quality and the productivity of SMEs. It is implemented through a survey conducted in Malaysia which involves 43 respondents who are among the managers and management of SME companies. The survey indicates that efficiency, expandability, functionality, reusability, safety and usability are the most influential factors from a management perspective. The research hypotheses defined are accepted with strong relationships between the defined variables. It shows that the level of software quality assessment in SMEs is correlated with the level of its productivity. Based on these findings, a software quality and productivity (SQAP) model for SME is developed. This paper presents the development of SQAP model which can be used as the standard and guideline in the process of obtaining and upgrading software in SMEs and can further be applied in quality assessment in the organisations.

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Section: A Smes Success and Ictmentioning

confidence: 99%

Software Quality and Productivity Model for Small and Medium Enterprises

Yahaya¹,

Tareen²,

Deraman³

et al. 2017

ijacsa

View full text Add to dashboard Cite

show abstract

“…Frameworks for understanding information technology use have included macroeconomic approaches (c.f., Panko, 1991), firm-level approaches examining relationships between information technology expenditures and firm performance (c.f., Banker et al, 1993), and approaches examining determinants of usage at the individual level (c.f., Davis, 1989;Davis et al, 1989;Taylor and Todd, 1995;Bobbitt and Dabholkar, 2001;Dabholkar and Bagozzi, 2002). We believe the latter approach is particularly relevant given the nature and scope of the present research as this perspective recognizes SME decision-making as the province of an individual decision maker, typically the owner/manager of the firm (Sheth et al, 1999;Carson and Gilmore, 2000).…”

Section: The Determinants Of Intention To Use the Internetmentioning

confidence: 99%

Understanding SME intention to use the internet for managing supplier information

Celuch

Walz²,

Saxby³

et al. 2011

New England Journal of Entrepreneurship

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There is strong consensus that the Internet has the potential to positively impact firms, and SMEs in particular; however, not all firms have realized benefits from adoption. The present study extends research in the area by addressing the need to examine the “chain” of variables explaining Internet adoption. We do this by exploring SME owner/manager Internet-related usefulness and ease-of-use cognitions and intention to use the Internet for supplier information management. We also explore the influence of behavioral norms and two broader strategic perspectives, market and learning orientation, on the Internet-related cognitions. Findings have implications for researchers and practitioners by identifying factors that contribute to effectively leveraging the Internet in an important area for SMEs.

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“…In the majority of studies, 'investment in IT' was defined as national investment in hardware, value of IT 'stock' for the sampled years, other national statistics of dollar investments in IT, corporate budgets for hardware and software, or whatever the sampled firms defined in their own accounting as IT expenditures. While many economists used a variety of methods to measure growth in productivity [5,7,9,10,19,23,[32][33][34][35][36], many spoke of it in a more general manner. Under the umbrella of 'productivity', they have measured profitability, revenue, market value of the firm, return on investment on individual projects, and performance, defined differently as a mix of many of these measurements or a combination thereof.…”

Section: Introductionmentioning

confidence: 99%

Information technology productivity: in search of a definite observation

2005

Information & Management

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Is Office Productivity Stagnant?

Cited by 63 publications

References 8 publications

Software Quality and Productivity Model for Small and Medium Enterprises

Software Quality and Productivity Model for Small and Medium Enterprises

Understanding SME intention to use the internet for managing supplier information

Information technology productivity: in search of a definite observation

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