Abstract:Background and Objectives: A patient’s wait to see a provider before scheduled appointments may impact their experience at the primary care clinic. This survey study examined how long patients are willing to wait, where they prefer to wait, and whether punctual care in the clinic may be more prioritized than quality care.
Methods: We disseminated a survey in the waiting room of an urban adult primary care office to assess patient perceptions and evaluate the importance of punctuality. We completed subgroup ana… Show more
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