Is it possible to feel safe in hotels during the COVID-19? Key factors in hotel guests’ risk and safety perception

Fintech Acceptance Among MSMEs: A Post-Covid 19 Response

“…Feeling safety is a belief that individuals perceive increases their confidence to act in certain behaviours [23]. Feeling safety may focus more on a healthy environment or safety conditions [23].…”

“…Feeling safety is a belief that individuals perceive increases their confidence to act in certain behaviours [23]. Feeling safety may focus more on a healthy environment or safety conditions [23]. Feeling safe has become a concern for consumers and business actors, which drives their buying behaviour due to COVID-19 [23].…”

“…Feeling safety may focus more on a healthy environment or safety conditions [23]. Feeling safe has become a concern for consumers and business actors, which drives their buying behaviour due to COVID-19 [23]. Feeling safety can manage individual perceptions regarding risk and increase their confidence in doing productive or leisure activities [23].…”

“…Feeling safe has become a concern for consumers and business actors, which drives their buying behaviour due to COVID-19 [23]. Feeling safety can manage individual perceptions regarding risk and increase their confidence in doing productive or leisure activities [23]. In this case, business actors should strategically manage negative consequences due to risk perception by preventing health risks for consumers and business actors [14].…”

Health and Hygiene Certification Programs in Tourism Recovery

“…While official certification is clearly important, a recent study of hotel patrons found that customers are more concerned with evidence of hygiene, sanitation, and cleaning practices than with certifications, and they expect to witness real and objective actions to guarantee safety [15]. How to guarantee that certifications actually represent good hygiene practices remains the challenge.…”