Is it an opportunity? COVID-19’s effect on the green supply chains, and perceived service’s quality (SERVQUAL): the moderate effect of big data analytics in the healthcare sector

PurposeThe relevance of analytics to the healthcare supply chain is increasing with emerging trends and technologies. This study examines how analytics are used in the healthcare supply chain in the “new normal” environment.Design/methodology/approachA systematic literature review was conducted by extracting research articles related to analytics in the healthcare supply chain from Scopus. The author used a hybrid review approach that combines bibliometric analysis with a theories, contexts, characteristics, and methodology (TCCM) framework-based review to identify various themes of analytics in the healthcare supply chain.FindingsThe hybrid review strategy yielded results that focus on prevalent theories, contexts, characteristics, and methodologies in the field of healthcare supply chain analytics. Future research should explore the resulting antecedents, decision-making processes and outcomes (ADO) framework, which integrates technological, economic, and societal concerns and outcomes. Future research agendas could also seek to apply theoretical perspectives in the field of analytics in the healthcare supply chain.Originality/valueThe result of a review of selected studies adds to the current body of work and contributes to the growth of research in the field of analytics in the healthcare supply chain. It also provides new directions to healthcare supply chain managers and academic scholars.

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Post-pandemic opportunities for F&B green supply chains and supply chain viability: the moderate effect of blockchains and big data analytics

Kholaif,

Sarwar,

Xiao

et al. 2023

EJIM

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PurposeThis study aims to explore the pandemic's opportunities for enhancing the environmental practices of the food and beverages green supply chains and its effect on the supply chains' viability by exploring the relationship between fear and uncertainty of COVID-19, food and beverages green supply chain management (F&B-GSCM) and supply chains’ viability based on the two dimensions (robustness and resilience) and examine the moderating effect of innovative technology adoption like big data analysis (BDA) capabilities and blockchain technologies (BCT) on this relationship.Design/methodology/approachThis study adopted partial least squares structural equation modeling (PLS-SEM) on a sample of 362 F&B small and medium enterprises (SMEs)’ managers in the Egyptian market for data analysis and hypothesis testing.FindingsThe empirical results show that the fear and uncertainty of the pandemic have a significant positive effect on green supply chain management (GSCM). Also, BDA moderates the relationship between fear and uncertainty of COVID-19 and GSCM. However, BCT do not moderate that relationship. Similarly, GSCM positively affects supply chain viability dimensions (robustness and resilience). In addition, F&B-GSCM significantly mediates the relationship between fear and uncertainty of COVID-19 and supply chain viability dimensions (robustness and resilience).Practical implicationsFood and beverages (F&B) managers could develop a consistent strategy for applying BCT and BDA to provide clear information and focus on their procedures to meet their stakeholders' needs during COVID-19. Governments and managers should develop a consistent strategy to apply food and beverages supply chains (F&B SCs)' green practices to achieve F&B SCs' resilience and robustness, especially during the pandemic.Originality/valueThe Egyptian F&B SCs have been linked directly with many European countries as a main source of many basic food and agriculture products, which have been affected lately by the pandemic. Based on the “social-cognitive,” “stakeholder” and “resource-based view” theories, this study sheds light on the optimistic side of the COVID-19 pandemic, as it also brings the concepts of F&B-GSCM, SC resilience, SC robustness and innovative technologies back into the light, which helps in solving F&B SC issues and helps to achieve their viability.

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Is it an opportunity? COVID-19’s effect on the green supply chains, and perceived service’s quality (SERVQUAL): the moderate effect of big data analytics in the healthcare sector

Cited by 4 publications

References 96 publications

Covid-19's effect on green supply chains and environmental sustainability; innovative technologies moderation

Covid-19's effect on green supply chains and environmental sustainability; innovative technologies moderation

Analytics in healthcare supply chain management in the new normal era: a review and future research agenda

Post-pandemic opportunities for F&B green supply chains and supply chain viability: the moderate effect of blockchains and big data analytics

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