Is hospital service associated with racial and ethnic disparities in experiences with hospital care?

Discharges Against Medical Advice at a County Hospital: Provider Perceptions and Practice

“…Further investigation of patient experiences is needed to identify factors that contribute to demographic variations in AMA discharge rates. 25,26 Of the patients who left AMA multiple times, nearly all were actively using illicit drugs. In a recent study conducted at a safety-net hospital in Vancouver, Canada, 43% of patients with illicit drug use and at least 1 hospitalization left AMA at least once during the 6-year study period.…”

Patient Satisfaction and Its Relationship With Quality and Outcomes of Care After Acute Myocardial Infarction

“…Similarly, the correlation between age and satisfaction may relate to sociocultural differences in psychosocial wellbeing or patient expectations, which may vary systematically between the young and old. 32 The present study has important implications for health services researchers, healthcare providers, senior administrators, and policy makers alike. Our findings suggest that patient satisfaction ratings after AMI may fallaciously be considered to be a reflection of higher quality of care.…”

Experiences with Hospital Care: Perspectives of Black and Hispanic Patients

“…20 Our study found significant racial and ethnic differences along several dimensions of patients'experiences with hospital care. Furthermore, we found that these racial and ethnic differences were greater among those who are hospitalized for surgical or obstetrical care.…”

“…[15][16][17] The relationship of race to experiences with inpatient care, however, has not been as well characterized. [18][19][20] Two studies, one conducted among military hospitals 18 and another among Veterans Health Administration (VHA) hospitals, 19 noted racial differences in patient satisfaction, but the relationship between these differences and possible differences in processes of care were not well described.…”