“…This leads to approaches that aim to measure and to reduce patient harms by introducing barriers, safeguards, procedures and policies. However, the literature suggests that progress with improvements in patient safety has been slow (Sari et al, 2007, Vincent et al, 2008. Some have argued that the exclusive focus on incidents is detrimental to progress on patient safety, because in practice incidents are simply classified and reduced to convenient numbers (from a management perspective) with no real insights into everyday clinical work, while this analysis consumes most of an organisation's resources dedicated to patient safety (Cook, 2013).…”