Is brand addiction important to persuade Islamic consumers in order to repurchase luxury products?

Abstract

PurposeThe expansion of lifestyle and luxury markets has necessitated new marketing techniques. Recently, brand addiction has been a new topic in luxury repurchasing. The information reported in the literature regarding the effectiveness of brand addiction is insufficient and controversial. This research aimed to assess the role of brand addiction in Islamic consumers who purchase luxury smartphone brands.Design/methodology/approachSurvey responses were collected from an online sample of 384 luxury consumers in Iran. The methods were evaluated using software (smart PLS 3) to test the hypothesis.FindingsAccording to the uniqueness theory, the authors completed that brand addiction and consumer relationships are different and relative in each luxury product. The results positively determine that brand addiction has a more significant impact than brand jealousy, brand love and brand experience in repurchasing luxury consumers.Research limitations/implicationsThis study helps expand the literature on luxury repurchases and contends that brand addiction creates a new perspective in understanding behavioral addiction.Practical implicationsThis paper provides insights for current and future marketers and managers, especially in Iran.Originality/valueThis investigation is the first study on the impact of different dimensions of brand addiction on luxury smartphone repurchase intention. In this regard, the findings of the study are important in the luxury market and extend current knowledge on repurchasing luxury products such as in Iran.

The Role of Brand Equity, Brand Authenticity, Brand Trust to Increase Customer Satisfaction

“…Brand experience is defined as the interaction between sellers and buyers formed from the beginning of the relationship built to obtain the perceived benefits of the brand. Consumers not only look for the value obtained from shoes but also see the positive emotions (satisfaction) obtained from the experience of using a shoe brand (Meijani et al, 2023). Brand experience is a response that arises because it feels positive and negative things from the products used.…”