Extended Abstract PurposeThis paper explores the factors impacting and influencing the consumer's decision to purchase honey in a retail store.
DesignData is collected from shopping mall intercepts in Perth, Western Australia using a structured questionnaire. Factor analysis is used to identify the principal components which most influence the consumer's decision to purchase. On the basis of the ways in which honey is consumed within the household, cluster analysis is utilised to group the respondents into meaningful segments.
FindingsIn Perth, Western Australia, honey is primarily consumed as a spread or a sweetener on breakfast cereals and porridge. However, honey is also used as a marinade, in cakes and cookies and as a beverage. According to the way in which honey is consumed in the household, five clusters are identified. In purchasing honey from a retail store, principal component analysis reveals three factors which were most influential in the consumer's decision to purchase: brand reputation, origin and value for money. Ethnicity was found to have a significant influence on the way in which honey was consumed in the household and the importance of the three principal components extracted.
Originality/valueThis is one of the few studies that find a segment difference between Anglo Saxon and Asian consumers of honey.
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Consumer Behaviour towards Honey Products in Western Australia
AbstractIn Perth, Western Australia, honey is primarily consumed as a spread or a sweetener on breakfast cereals and porridge. However, honey is also used as a marinade, in cakes and cookies and as a beverage. According to the way in which honey is consumed in the household, five clusters are identified. In purchasing honey from a retail store, principal component analysis reveals three factors which were most influential in the consumer's decision to purchase: brand reputation, origin and value for money. Ethnicity was found to have a significant influence on the way in which honey was consumed in the household and the importance of the three principal components extracted.