2021 International Conference on Artificial Intelligence and Smart Systems (ICAIS) 2021
DOI: 10.1109/icais50930.2021.9395850
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IoT and AI driven sustainable practices in airlines as enabler of passenger confidence, satisfaction and positive WOM : AI and IoT driven sustainable practice in airline

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Cited by 10 publications
(2 citation statements)
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“…Numerous areas within the industry stand to benefit substantially from AI integration. Recent studies have explored how these technologies can revolutionize the sector, ranging from enhancing customer experiences to enabling more intelligent and cost-effective design and operational strategies [8][9][10][11][12][13].…”
Section: Introductionmentioning
confidence: 99%
“…Numerous areas within the industry stand to benefit substantially from AI integration. Recent studies have explored how these technologies can revolutionize the sector, ranging from enhancing customer experiences to enabling more intelligent and cost-effective design and operational strategies [8][9][10][11][12][13].…”
Section: Introductionmentioning
confidence: 99%
“…In order to function properly in IoT-based smart transportation systems, numerous mechanisms and algorithms are being used [4]. These systems play a crucial role in the operation of railway systems [5], roads [6], flights [7], and ships [8], significantly enhancing the overall customer experience by improving the efficiency, tracking, and forwarding of goods in transportation. The Internet of Things (IoT) is radically altering the transportation industry [9].…”
Section: Introductionmentioning
confidence: 99%