Involvement of service users in the recruitment of staff

Johnson, Paula; Carpenter, Katie; Scarbrough-Lang, Sammy-Jo

doi:10.7748/ldp2012.03.15.2.22.c8967

Cited by 4 publications

(1 citation statement)

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“…Evaluations of service user involvement in the staff recruitment process are uncommon, 5 although in general both service users and professionals report the practice is valuable; may decrease staff turnover; enables a more robust selection process; and increases service users' self-esteem and confidence. [6][7][8][9] A validated questionnaire measuring service user involvement in recruitment has not yet been developed.…”

Section: Introductionmentioning

confidence: 99%

Service user interview panels for recruitment to UK child and adolescent mental health services: A questionnaire study exploring the experiences of young people, staff and candidates

Allan¹,

Travers-Hill²

2019

Patient Experience Journal

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Section: Introductionmentioning

confidence: 99%

Service user interview panels for recruitment to UK child and adolescent mental health services: A questionnaire study exploring the experiences of young people, staff and candidates

Allan¹,

Travers-Hill²

2019

Patient Experience Journal

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The importance of being earnest: our experience of involving service users with complex needs in staff recruitment

Hurtado¹,

Timmins²,

Seward³

2012

Brit J Learn Disabil

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Accessible summaryPeople with learning disabilities should be able to choose the staff who work with them. It is important that staff are chosen fairly and in a way that abides by the law. This article explains how we supported the people who use our services to help us employ an assistant psychologist.We found that: People with learning disabilities and other problems, like poor mental health, can also take part in choosing staff. It is important to change how we do things so that it is easier for people with learning disabilities to take part. Together we learnt that it is important to give people with learning disabilities time, so that they can do things at their own pace. The staff and people with learning disabilities who participated in the interviews truly appreciated the experience. SummaryThis article describes our experience of involving people with learning disabilities and additional needs, such as behaviour that can be challenging or mental health conditions, in the recruitment of staff. A significant amount of support, as well as additional time and adaptations to the interviewing and scrutinising processes were necessary in order to ensure that service users could contribute meaningfully. However, the process was not only really valuable for users and staff alike but also, in our view, efficient in choosing a robust applicant.

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Experiences and perceptions of everyday decision-making in the lives of adults with intellectual disabilities, their care partners and direct care support workers

Casey,

Trayer,

Desmond

et al. 2023

J Intellect Disabil

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Background: Decisional support is important to people with intellectual disabilities. This review explores: i) how everyday decision-making is perceived and/or experienced by adults with intellectual disability, their care partners and direct care support workers (DCSWs); ii) techniques/approaches used to support everyday decision-making; and iii) barriers/facilitators encountered. Method: PRISMA systematic review methodology using PsycInfo, PubMED, Web of Science, CINAHL and Scopus. Results: Eighty-one papers were included [qualitative ( n = 69), quantitative ( n = 7), mixed methods ( n = 5)]. Adults with intellectual disability reported wanting to make decisions and needing support. Care partner support was affected by concerns about safety and decisional capacity. DCSWs reported difficulty balancing client decisions and care partner concerns when providing support. Supported Decision-Making (SDM) was identified as a key method of support. Barriers and facilitators were interconnected and impacted by stressors. Conclusion: This topic is under-researched and ill-defined. Supported decision-making is an increasingly popular approach whose application requires further exploration.

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Involvement of service users in the recruitment of staff

Cited by 4 publications

References 0 publications

Service user interview panels for recruitment to UK child and adolescent mental health services: A questionnaire study exploring the experiences of young people, staff and candidates

Service user interview panels for recruitment to UK child and adolescent mental health services: A questionnaire study exploring the experiences of young people, staff and candidates

The importance of being earnest: our experience of involving service users with complex needs in staff recruitment

Experiences and perceptions of everyday decision-making in the lives of adults with intellectual disabilities, their care partners and direct care support workers

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