Invisible Barriers to Success

Findler, Florian; Schönherr, Norma; Vogel-Pöschl, Heike

doi:10.5840/iabsproc2018296

Cited by 1 publication

(1 citation statement)

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“…They argue that understanding accountability can promote better project management practices and project status. Schönherr et al [14] notice that accountability standards have "become the primary instruments for supporting firms in becoming more accountable in terms of their sustainability performance". On the other hand, there are challenges on how to adopt standards, which may lead to situations that directly affect change management and implementation.…”

Section: Related Workmentioning

confidence: 99%

Towards an Accountability Suggestion Map for Supporting Information Systems Management Based on Systems Thinking

Cordeiro

Vasconcelos

Santos

et al. 2020

2020 IEEE 21st International Conference on Information Reuse and Integration for Data Science (IRI)

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Understanding and analyzing relationships among information systems (IS) and different stakeholders can be challenging to decision-making in IS management. In this context, accountability becomes critical, since it comprises responsible actions as well as their results considering regulations and sanctions. To cope with such a requirement, systems thinking (ST) can be used for conducting analysis, synthesis, and inquiry into the system's parts and the whole. We argue that applying ST lens to IS management may improve accountability and then decision-making. Therefore, we propose the accountability suggestion map (ASM) as an approach to cover users' feedbacks aiming to promote accountability in IS management. This paper (1) presents ASM as a structure for representing systemic behaviors over time and then accountability suggestions, and (2) reports the application of ASM in an organizational scenario in the education domain. It was chosen since it encompasses management challenges, e.g., different IS must interoperate, each one with its own objective and within organizational units. As such, we analyzed two diagrams addressing daily issues regarding the absence of teachers and school evasion rates, respectively. We claim that ASM contributes to describe the environment and provide a set of suggestions to mitigate daily issues.

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Section: Related Workmentioning

confidence: 99%