Investigating the use of knowledge management tools within the Saudi Arabian public sector organisations

Renukappa, Suresh; Algahtani, Khaled; Nabt, Saeed Al; Suresh, Subashini; Alosaimi, Hanouf

doi:10.1504/mejm.2017.087522

Cited by 2 publications

(3 citation statements)

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“…Therefore, technologies and social systems are equally important in KM. Renukappa et al, (2017) noted that tools are usually required to facilitate KM. The authors argued that, just as it can prove difficult to arrive at a single definition of KM, firm definitions of KM tools can also prove elusive owing to the lack of consensus regarding what constitutes a KM tool.…”

Section: Knowledge Managementmentioning

confidence: 99%

“…With these strategies, knowledge is managed with techniques focusing on people and their interaction rather than on ICT (Črešnar et al, 2019). Renukappa et al, (2017) noted that not all tools are IT based but much emphasis is placed on the electronic tools due to their dynamic capabilities, quick evolution, and organisational impacts. Egbu, et al, (2005) noted that non-IT tools are termed as KM techniques and the IT tools termed as KM technologies.…”

Section: Knowledge Managementmentioning

confidence: 99%

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Techniques and Technologies for Managing COVID-19 Related Knowledge: A Systematic Review

Abdalla

Renukappa²,

Suresh³

et al. 2022

ECKM

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Managing COVID-19 pandemic outbreak requires rapid responses, adapting to change, and developing a set of ongoing, systematic, and interrelated processes to improve the planning, treatment and controlling the pandemic. Knowledge management (KM) is considered one of the instruments that helps organizations and supports managers in making effective use of key resources and in identifying actionable problem-solving knowledge and practice. Thus, it is vital to conduct appropriate KM activities to facilitate effective decision-making efforts., Advanced technologies have made significant contribution to improving the KM processes and provided several tools and mechanisms to enable and facilitate knowledge capturing, sharing, and transfer. With this in mind, the aim of this paper is to explore the techniques and technologies used for managing COVID-19 related knowledge. The findings are in the main, based a systematic review of literature. The findings report on the importance of KM techniques and technologies for managing COVID-19 related knowledge. The study concluded that KM techniques and technologies played vital role during COVID-19 in facilitating distance working/ learning, combating “infodemic”, promoting knowledge share and transfer, facilitating collective /innovation, and in facilitating remote mentoring and training. Social media platforms (e.g., Twitter, Facebook, WhatsApp, etc.), Zoom, MS Teams, Virtual Meeting, Video Conferencing, as well as Email and knowledge maps are among the most used knowledge management techniques and technologies used to manage COVID-19 related knowledge. The paper concludes that to gain competitive advantage, it is necessary for organisations to recognise and use a blend of information and communication technology (ICT) and non-ICT-based KM techniques and technologies. KM techniques and technologies roles are not mutually exclusive, and organisations may adopt any combination of them to tackle their particular issues or support particular motives. Therefore, it is recommended to deploy and combine the simple, low cost, and easy to use with minimum training needs KM techniques and technologies.

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Section: Knowledge Managementmentioning

confidence: 99%

Section: Knowledge Managementmentioning

confidence: 99%

Techniques and Technologies for Managing COVID-19 Related Knowledge: A Systematic Review

Abdalla

Renukappa²,

Suresh³

et al. 2022

ECKM

Self Cite

View full text Add to dashboard Cite

show abstract

“…Lin and Hwang (2014) indicated that knowledge resources reside in employees' minds and organizations have to utilize this valuable resource for their competitive advantage. At the heart of an organization's strategy process, it has been observed that it is a force, which has been termed as the 'knowledge force,' which is powered by the knowledge workers (Renukappa et al, 2017).…”

Section: Knowledge Managementmentioning

confidence: 99%

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2020

JEMI

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The JOURNAL OF ENTREPRENEURSHIP, MANAGEMENT AND INNOVATION is an interdisciplinary, double blind-reviewed journal, emphasizing theoretical and empirical articles in entrepreneurship, management, innovation and related fields. The journal is published both in printed form and on-line at www.jemi.edu.pl. THE ENTREPRENEURSHIP AREA OF THE JOURNAL The entrepreneurship area of the journal covers the three major topics: 1) venture creation and small business, 2) the impact of entrepreneurship on economic growth including local and regional development, and 3) entrepreneurial attitudes and motives. We invite original papers of theoretical and empirical nature, rooted in the disciplines of economics, management, sociology, political science, and psychology. The interdisciplinary research is encouraged to assure a comprehensive approach to the topics discussed and to advance both theory and practice. THE MANAGEMENT AREA OF THE JOURNAL Management, as a thematic scope of the journal, focuses on theoretical and empirical considerations of various areas, such as: strategic management, operation or production management, human resource management, information and management, contemporary management problems, new methods and management tools, new forms of organization and management, new threats in management, or new challenges in the organization's environment. THE INNOVATION AREA OF THE JOURNAL The innovation area of the Journal's focus will emphasize a broad range of topics and approaches, including (but not limited to): 1) role of private and public sector in development and diffusion of innovations, 2) product, process and business model innovations, 3) profiles of innovative products, structures and processes, aimed at improving management practice and providing inspiration for entrepreneurs, 4) comparative analyses of national, regional policy or sector issues, such as R&D trends, patents, citations etc., 5) theoretical work on economic, organizational and scientific aspects of innovation, encouraging the search for inspirations from various disciplines, including natural sciences, arts and humanities. THE ENTREPRENEURIAL FINANCE AREA OF THE JOURNAL The entrepreneur or entrepreneurial firm, the institutions providing finance to the entrepreneurs, and the different types of financial sources used by the entrepreneurial firms or investors. Among the areas of our special interests might be enumerated: accounting and corporate finance, financial market as a background for SME development, entrepreneurial finance, regulatory and supervisory aspects related to corporate finance.

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Investigating the use of knowledge management tools within the Saudi Arabian public sector organisations

Cited by 2 publications

References 35 publications

Techniques and Technologies for Managing COVID-19 Related Knowledge: A Systematic Review

Techniques and Technologies for Managing COVID-19 Related Knowledge: A Systematic Review

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