Investigating the relationships among team emotional intelligence, trust, conflict and team performance

Abstract

Purpose The purpose of the study is to enhance understanding of the relationships among team emotional intelligence (EI), trust in team, conflict in team and team performance. Design/methodology/approach A sample of 389 team members from 84 project teams in large-scale construction projects was surveyed. Findings Findings showed that team EI is positively associated with team performance. In addition, trust and conflict in the team mediate the association between team EI and team performance. Practical implications The ability to perceive one’s own and others’ emotions significantly increases the likelihood of team performance by increasing trust in a team and reducing conflict. Therefore, managers can use these findings to boost team performance and reduce conflict in their teams. Originality/value This research contributes to the better understanding of the relationship between team EI and team performance in large-scale construction projects. In addition, this research is an empirical investigation into the mediation variables linking EI to team performance.

The Relationship among Spiritual Intelligence, Emotional Intelligence, Organizational Citizenship Behaviour, and Employee Performance

“…According to Overstreet (2016), emotional intelligence has a positive effect on performance and mediated by OCB variables. Rezvani et al, (2018) suggest that Emotional Intelligence correlates with performance. One of the main factors determining organizational effectiveness is emotional intelligence (Stephens & Carmeli, 2016).…”

Validation of the Spanish Version of the Work Group Emotional Intelligence Profile Short Version (WEIP-S) in the Sports Context

“…They used the SSRI, TMMS-24, and EQ-I as theoretical base models, which understand EI as an individual trait, but do not consider relationships with other people. In the organizational field, many studies have been conducted on team EI and team effectiveness or performance [ 34 , 35 , 36 , 37 ]. However, there is a lack of research on team EI in the sports setting [ 38 ], and this may be because there is no validated instrument that measures team EI in this context.…”

How Team Emotional Intelligence Connects to Task Performance: A Network Approach

“…Thus far, scholars have primarily studied intrateam trust (e.g., Barczak et al, 2010; Rezvani et al, 2018) and relationship conflict (e.g., Rezvani et al, 2019) by focusing on the mean levels of perceptions among team members in understanding the functioning of team EI. To our knowledge, no studies have examined the structural properties regarding team processes as mediating mechanisms of the team EI and team performance relationship.…”