“…Current studies highlight the importance of knowledge in organisations (Zhu et al, 2018;Wiredu, 2012). Most organisations are typically considered knowledge-oriented, having an agile learning environment (Annosi et al, 2018), which focus on developing and providing such services to staff (Luen and Al-Hawamdeh, 2001;Huang, 2014;Henttonen et al, 2016). Thus, knowledge is considered a leading resource for such organisations (Willem and Buelens, 2007;Singh Sandhu et al, 2011;Chong et al, 2011;Wang et al, 2014), and staff are required to enhance the learning processes of KS (Sedighi et al, 2018;Kowta Sita and Chitale, 2012).…”