Investigating the Effect of Multidimensional Review Text and Anonymity on Review Helpfulness: An Empirical Investigation in the Context of Employer Review Sites
Abstract:Employer review sites have grown popular over the last few years, with 86 percent of job seekers referring to reviews in these sites before applying to job positions. Though review helpfulness is studied in various contexts, it has received limited attention in the employee review context. In an attempt to solicit unbiased reviews, these sites allow an option of keeping reviewer information anonymous. Besides, these sites provide review text in multiple dimensions. We investigate review helpfulness focusing on… Show more
scite is a Brooklyn-based organization that helps researchers better discover and understand research articles through Smart Citations–citations that display the context of the citation and describe whether the article provides supporting or contrasting evidence. scite is used by students and researchers from around the world and is funded in part by the National Science Foundation and the National Institute on Drug Abuse of the National Institutes of Health.