Investigating the antecedents of perceived threats and user resistance to health information technology: a case study of a public hospital

Alohali, Mansor; Carton, Fergal; O’Connor, Yvonne

doi:10.1080/12460125.2020.1728988

Cited by 24 publications

(22 citation statements)

References 70 publications

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“…It can be stored using an electronic, magnetic, or optical storage device. [4] Nutrition is part of HIS in one third of hospitals and 10% of respondents have other HIS modules (eg transfusion module, transport health service, boiler room and incineration system). As shown in Figure 2 for each respondent of our research, the CHIS module includes the HIS module and the economic IS.…”

Section: Research Resultsmentioning

confidence: 99%

Hospital information systems in the Slovak Republic

Romanová

Švejdová

2020

SHS Web Conf.

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Process-managed organization has much in common with the management of the information system. Management of the company can therefore be compared to the management of the system, while it is necessary to ensure information and communication flows. Effective information processing and knowledge base building are the basis for the functioning of the organization and its strategic intent. The means to achieve this goal is the information system. Informatization is the process of penetrating ICT into all areas of society in order to make it work effectively. An important part of building the information society is eHealth. The Internet, information systems, information technology and healthcare electronisation are important aids to improve and streamline the functioning of the entire health system, as they enable faster and more effective communication between all actors in the health sector (ie pharmacies, patients, healthcare facilities and insurance companies). The aim of this paper is to analyze hospital information systems in hospitals on the territory of the Slovak Republic, to identify the modules they consist of and to define interconnections of these systems with other information systems, not only within the given organization but also from the external environment.

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Section: Research Resultsmentioning

confidence: 99%

Hospital information systems in the Slovak Republic

Romanová

Švejdová

2020

SHS Web Conf.

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“…This attribute in uences the t between individual and technology. Findings from IS research suggest that physicians will accept systems that allow them to have professional autonomy and practice individual judgment [61].…”

Section: H5 Task-technology Fit Has a Positive In Uence On Intentionmentioning

confidence: 99%

Investigating the Antecedents of User Acceptance of Clinical Decision Support Systems: a Case from Saudi Arabia

Albahly

Seliaman

2021

Preprint

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Background The purpose of this paper is to develop an integrated research model to identify the technological and non-technological factors that influence user acceptance of the CDSS. This model is empirically tested using a data sample collected from selected healthcare facilities in Saudi Arabia. Methods The research study uses the quantitative approach to evaluate the currently implemented CDSS as a part of Hospital Information System BESTCare 2.0 in Saudi Ministry of National Guard Health Affairs. A survey questionnaire is conducted at all Ministry of National Guard Health Affairs hospitals for data collection. Then, the survey data is analyzed using Structural Equation Modeling (SEM) and AMOS 21.0. This analysis includes: measurement instrument reliability, discriminant validity, convergent validity, and hypothesis testing. Moreover, a CDSS usage data sample is extracted from the data warehouse to be analyzed as an additional data source. Results The results of the hypotheses testing show that usability, availability, and medical history accessibility are the important factors influencing user acceptance of CDSS. Conclusions This study provides prudence pertaining to healthcare facilities and their higher management to adopt CDSS.

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“…Several antecedents of user resistance were identified in information systems research. For example, user resistance may be related to users’ perceptions about the new technology and about the impact of new technology on their work routines [ 2 , 17 ]. Similarly, user resistance has been associated with the costs associated with switching to the new way of working [ 1 , 18 ].…”

Section: Introductionmentioning

confidence: 99%

“…Similarly, user resistance has been associated with the costs associated with switching to the new way of working [ 1 , 18 ]. The published literature also suggests that various kinds of perceived threats to an individual (e.g., perceived loss of professional autonomy, perceived dissatisfaction, threats to status, knowledge) also relate to user resistance [ 1 , 3 , 4 , 17 ]. Resistance to change is however not only about work as social and power relations are also important in organizations.…”

Section: Introductionmentioning

confidence: 99%

“…For example, user resistance may be associated with social influence and norms [ 1 , 18 ], authoritarian leadership style [ 19 ], top management support [ 20 ] and struggle for power [ 3 ]. Although most research on user resistance focused on factors directly associated with users and their organizational context as presented, user resistance has been also associated with issues related to the change implementation itself (e.g., communication issues, user involvement) [ 3 , 17 , 21 , 22 ]. Nevertheless, research on the associations between matters going on within the project team developing new software and user resistance seems particularly scarce as, to the best of our knowledge, has not been directly investigated before.…”

Section: Introductionmentioning

confidence: 99%

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The relation between project team conflict and user resistance in software projects

Vrhovec

Markelj

2021

PLoS ONE

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This study aims to explore the relation between conflict in the project team and user resistance to change in software projects. Following a cross-sectional research design, a survey was conducted among 1,000 largest companies in Slovenia (N = 114). The results of PLS-SEM analysis indicate that task and process conflicts in the project team are associated with user resistance. This study is among the first to associate conflict within the project team and user resistance in the implementing organization. It is also one of the first studies to investigate the relations between different types of conflict and user resistance. Project managers may invest resources into adequately managing conflicts within the project team related to tasks in which the project team interacts with users of developed software to lower user resistance. Project with poorly defined roles (e.g., agile and information security projects) may be more prone to user resistance than projects with clearly defined roles.

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Investigating the antecedents of perceived threats and user resistance to health information technology: a case study of a public hospital

Cited by 24 publications

References 70 publications

Hospital information systems in the Slovak Republic

Hospital information systems in the Slovak Republic

Investigating the Antecedents of User Acceptance of Clinical Decision Support Systems: a Case from Saudi Arabia

The relation between project team conflict and user resistance in software projects

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Investigating the antecedents of perceived threats and user resistance to health information technology: a case study of a public hospital

Cited by 24 publications

References 70 publications

Hospital information systems in the Slovak Republic

Hospital information systems in the Slovak Republic

Investigating the Antecedents&nbsp;of User Acceptance of Clinical Decision Support Systems: a Case from Saudi Arabia

The relation between project team conflict and user resistance in software projects

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Product

Resources

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Investigating the Antecedents of User Acceptance of Clinical Decision Support Systems: a Case from Saudi Arabia