Investigating the Acceptance of Mobile Health Application User Interface Cultural-Based Design to Assist Arab Elderly Users

Abstract

Mobile health (m-health) applications are a way to provide solutions to the non-availability of physical health services in the Arab world. However, end users of m-health around the world have their cultural and personal differences that distinguish them from others. Studies suggest that culture is an essential component of the success of any product or technology usage. In view of this, the study investigated acceptance towards mobile health application User Interface (UI) designed for Arab elderly users based on their culture. The TAM model formed the theoretical basis upon which a quantitative design was adopted, with a questionnaire as data collection instrument from 134 participants. The findings showed that perceived Ease of Use (PEOU) and Attitude Towards Use (ATU) had a significant positive influence on Behavioural Intention (BI) to use mobile health application User Interface. Overall, the results indicated that Arab elderly users found the mobile health application UI as acceptable due to its cultural-based design. To improve designs of mobile applications UI targeting elderly users, it is vital to gain insight into cultural aspects that influence the usability of mHealth application UI as well as insights into their personal characteristics and experiences.

The role of Hofstede's cultural dimensions in the design of user interface: the case of Arabic

“…In addition, Ahmed ALsswey et al . (2018 a ) reported that language is one of the most vital cultural aspects that reflect the identity of societies which may positively influence users' acceptance of a system. Thus, the use of Arabic language in the design of UI was due to its role in enhancing the acceptance and satisfaction of users when interacting with the display.…”

Extending of Technology Acceptance Model in Using Online Health Applications in The Covid-19 Pandemic Era

“…Behavioral intention to use health applications which is interpreted as an individual's desire to continually access and interact with health applications as well as using it is the goal of this study (Deng et al, 2018). The behavioral intentions maker to use the application are influenced by attitudes (Tran 2016;ALsswey et al, 2018;Askari et al, 2020). Attitude as a mediating variable is influenced by perceived usefulness, perceived ease of use, social influence, feelings of anxiety, and service availability (Mhina et al, 2019;Askari et al, 2020;Sezgin et al, 2018;Kamal et al, 2020).…”

“…Individuals get benefit from online health applications that provide health information and physician consulting services. It makes their better condition (Shareef et al, 2014;ALsswey et al, 2018). Useful perception positively affects individual attitudes towards online health applications because the more perceived benefits made.…”

Are there peas in a pod when considering mobile phone and mobile applications use: A quantitative study

“…Previous studies have shown a shift in Arab culture towards a preference for meetings via mobile phones (ALsswey et al, 2018;Ameen and Willis, 2018a). Hence, this factor can affect both intention and usage of smartphones and mobile applications.…”