2019
DOI: 10.1057/s41272-019-00198-2
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Investigating relative impact of reference prices on customers’ price evaluation in absence of posted prices: a case of Pay-What-You-Want (PWYW) pricing

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Cited by 7 publications
(7 citation statements)
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“…Consumers’ selection of reference points can vary according to different contexts (Choi & Mattila, 2018; Narwal & Nayak, 2019). For example, consumers will use different reference points when evaluating a brand’s quality versus value.…”
Section: Resultsmentioning
confidence: 99%
“…Consumers’ selection of reference points can vary according to different contexts (Choi & Mattila, 2018; Narwal & Nayak, 2019). For example, consumers will use different reference points when evaluating a brand’s quality versus value.…”
Section: Resultsmentioning
confidence: 99%
“…The impact of product value on payment behavior differs based on the timing of product receipt, with a higher product value leading to increased payments after receipt, a lower product value having a mitigated effect, and a product value that is sufficiently low leading to a reversed effect. (Narwal & Nayak, 2020). Moreover, Roy et al (2016) find that the ERP influences the impact of social visibility and purchase motivation on customers' payment decisions.…”
Section: Kc Et Al (2023) Field Experiment Lab Experiments and Online ...mentioning
confidence: 96%
“…Because of these factors, NYOP is significantly more complicated than PWYW for buyer and seller (Spann et al, 2018). Narwal and Nayak (2020) explored customers' evaluation of the offered price suggestion under PWYW pricing. Results show that respondents exhibit the relatively greater influence of external reference price than internal reference price in the price evaluation process.…”
Section: Literature Reviewmentioning
confidence: 99%