Investigating Postadoption Utilization: An Examination Into the Role of Interorganizational and Technology Trust

Lippert, Susan K.

doi:10.1109/tem.2007.900792

Cited by 61 publications

(41 citation statements)

References 98 publications

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“…Lippert [30] provides a construct to frame trust with respect to technology innovation adoption that includes two types of trust: trust of technology and inter-organizational trust. During the development of the conceptual model in the next section, two sections will examine these independent types of trust.…”

Section: The Concept Of Technical Innovation Adoptionmentioning

confidence: 99%

The Supply Chain Has No Clothes: Technology Adoption of Blockchain for Supply Chain Transparency

2018

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Blockchain technology, popularized by Bitcoin cryptocurrency, is characterized as an open-source, decentralized, distributed database for storing transaction information. Rather than relying on centralized intermediaries (e.g., banks) this technology allows two parties to transact directly using duplicate, linked ledgers called blockchains. This makes transactions considerably more transparent than those provided by centralized systems. As a result, transactions are executed without relying on explicit trust [of a third party], but on the distributed trust based on the consensus of the network (i.e., other blockchain users). Applying this technology to improve supply chain transparency has many possibilities. Every product has a long and storied history. However, much of this history is presently obscured. Often, when negative practices are exposed, they quickly escalate to scandalous, and financially crippling proportions. There are many recent examples, such as the exposure of child labor upstream in the manufacturing process and the unethical use of rainforest resources. Blockchain may bring supply chain transparency to a new level, but presently academic and managerial adoption of blockchain technologies is limited by our understanding. To address this issue, this research uses the Unified Theory of Acceptance and Use of Technology (UTAUT) and the concept of technology innovation adoption as a foundational framework for supply chain traceability. A conceptual model is developed and the research culminates with supply chain implications of blockchain that are inspired by theory and literature review.

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Section: The Concept Of Technical Innovation Adoptionmentioning

confidence: 99%

The Supply Chain Has No Clothes: Technology Adoption of Blockchain for Supply Chain Transparency

2018

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“…TAM has been used extensively to study the IT adoption behavior and is considered to be a seminal theory for technology acceptance and adoption [Lippert, 2007;Gefen et al, 2003b]. It posits that a user's adoption of a new information system is determined by that user's intention to use the system, which in turn is related to the user's beliefs about the system.…”

Section: Consumer Adoption Of M-payment Systemsmentioning

confidence: 99%

Evaluating the Role of Trust in Consumer Adoption of Mobile Payment Systems: An Empirical Analysis

Chandra¹,

Srivastava²,

Theng³

2010

CAIS

224

205

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Consumer adoption of mobile payment (m-payment) solutions is low compared to the acceptance of traditional forms of payments. Motivated by this fact, we propose and test a "trust-theoretic model for consumer adoption of mpayment systems." The model, grounded in literature on "technology adoption" and "trust," not only theorizes the role of consumer trust in m-payment adoption, but also identifies the facilitators for consumer trust in m-payment systems. It proposes two broad dimensions of trust facilitators: "mobile service provider characteristics" and "mobile technology environment characteristics." The model is empirically validated via a sample of potential adopters in Singapore. In contrast to other contexts, results suggest the overarching importance of "consumer trust in mpayment systems" as compared to other technology adoption factors. Further, differential importance of the theorized trust facilitators of "perceived reputation" and "perceived opportunism" of the mobile service provider, and "perceived environmental risk" and "perceived structural assurance" of the mobile technology, are also highlighted. A series of post-hoc analyses establish the robustness of the theorized configuration of constructs. Subsequent, subgroup analyses highlight the differential significance of trust facilitators for different user subgroups. Implications for research and practice emerging out of this study are also discussed.

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“…PEOU has been found to influence both PU and adoption intention (Davis, 1989). In post‐adoption studies, PEOU was found to influence satisfaction (Thong, Hong, & Tam, 2006), continuance intention (Venkatesh & Davis, 1996, 2000), and actual continuance usage (R. Agarwal, 2000; Lippert, 2007). Even though TAM was found to be a valid theoretical framework in studying ICT adoption and use, it has been criticized for its several limitations including the original model's intended generality and parsimony (Dishaw & Strong, 1999), not considering non‐organizational setting (Venkatesh & Davis, 2000), and overlooking the moderating effects of ICT adoption and use in different situations (Sun & Zhang, 2006).…”

Section: Theory Reviewmentioning

confidence: 99%

Technology adoption and use theory review for studying scientists' continued use of cyber-infrastructure

Kim

Crowston

2011

Proc. Am. Soc. Info. Sci. Tech.

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In this paper, we seek to identify factors that might increase the likelihood of adoption and continued use of cyberinfrastructure by scientists. To do so, we review the main research on Information and Communications Technology (ICT) adoption and use by addressing research problems, theories and models used, findings, and limitations. We focus particularly on the individual user perspective. We categorize previous studies into two groups: Adoption research and post-adoption (continued use) research. In addition, we review studies specifically regarding cyberinfrastructure adoption and use by scientists and other special user groups. We identify the limitations of previous theories, models and research findings appearing in the literature related to our current interest in scientists' adoption and continued use of cyber-infrastructure. We synthesize the previous theories and models used for ICT adoption and use, and then we develop a theoretical framework for studying scientists' adoption and use of cyber-infrastructure. We also proposed a research design based on the research model developed. Implications for researchers and practitioners are provided.

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Investigating Postadoption Utilization: An Examination Into the Role of Interorganizational and Technology Trust

Cited by 61 publications

References 98 publications

The Supply Chain Has No Clothes: Technology Adoption of Blockchain for Supply Chain Transparency

The Supply Chain Has No Clothes: Technology Adoption of Blockchain for Supply Chain Transparency

Evaluating the Role of Trust in Consumer Adoption of Mobile Payment Systems: An Empirical Analysis

Technology adoption and use theory review for studying scientists' continued use of cyber-infrastructure

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