Investigating patient revisit intention in community health centres: a mediational study
Sheikh Basharul Islam,
Suhail Ahmad Bhat,
Mushtaq Ahmad Darzi
et al.
Abstract:Purpose
Community health centres (CHCs) play a vital role in healthcare service delivery in rural India and act as a crucial link between the primary and tertiary healthcare systems. The rural population in the union territory of Jammu and Kashmir primarily depends on CHCs for healthcare services due to the scarcity of private healthcare infrastructure and the lack of access to tertiary hospitals. The purpose of this study is to analyse the impact of management capability, staff competence, waiting time and pa… Show more
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