Investigating Environmental Management and Quality Management Issues in the Libyan Food Industry

Abstract

Aims: Investigates environmental and quality management issues in the Libyan food industry (LFI). In order to achieve a better level of environmental and quality management to develop modern managerial techniques. In particular, this investigation will help LFI to increase the success of environmental protection (i.e., the reduction in waste, pollution prevention, and the recycling of materials). Study Design: The questionnaire was conducted with 62 managers at three levels (top, middle, and low) and 518 employees from three companies in LFI. Place and Duration of Study: The study was carried out in Libya, the fieldwork was conducted in 2013. Methodology: Adopting existing measures in environmental management systems and total quality management systems revealed in the literature and developing new ones specifically for this research. Also, a set of items was produced to explore issues relating to the cost of quality process, statistical process control, quality technique and information system. In order to satisfy the Original Research Article

Sustainability, TQM and Value Co-Creation Processes: The Role of Critical Success Factors

“…At an operational level, in order to guarantee the real governing of their processes, both these philosophies have developed technical and organizational tools to be implemented, such as: (1) continuous improvement; (2) zero defects; (3) life cycle assessment; (4) waste reduction; and (5) employee involvement and training [41][42][43][44].…”

“…Molina-Azorín et al [67], focusing on issues of integration between TQM and EM, identified in the following CSFs the key dimensions for successful implementation of QEM (Quality Environmental Management): people management, information and analysis, customer focus, leadership, process management, supplier management, planning, product design. More recently, Saad et al [44] have developed a study in the Libyan food industry in order to identify the CSFs able to support firms in improving the efficiency level of an integrated system developed considering both TQM and EM. They suggest focusing on customer satisfaction/customer focus, human resource management, culture and communication, to develop modern managerial techniques.…”