“…To this aim, firms may use aggressive pricing, advertising competition (Vilcassim, Kadiyali, & Pradeep, 1999), differentiation (Caves & Ghemawat, 1992), or a broad combination of these and other actions (Ferrier, Smith, & Grimm, 1999), thus assuming the risk of competitive retaliation (Arora, Allenby, & Ginter, 1998).…”