Investigating antecedent factors to job performance: Contemporary evidence from government supply management professionals

Abstract

Purpose: The purpose of the study was to investigate the influence of transformational leadership, organisational citizenship behaviour and quality of work life on job performance amongst supply management professionals employed by the South African government. Rationale:The depressed job performance of supply management professionals in the South African government presents an impetus to generate new empirical information on the subject in order to find solutions. Methodology:A quantitative survey approach was followed using a sample of 264 supply management professionals employed in the South African government and were based in Gauteng Province. A Confirmatory Factor Analysis (CFA) was conducted to assess psychometric properties of the measurement instrument. Hypotheses were tested using Structural Equation Modelling (SEM). Findings:Transformational leadership had positive and significant relationships with organisational citizenship behaviour and quality of work life. Quality of work life exerted a greater influence of job performance than organisational citizenship behaviour. Value of research:The study provides current evidence of the influence of transformational leadership on organisational citizenship behaviour and quality of work life, as well as the influence of organisational citizenship behaviour and quality of work life on job performance amongst supply management professionals. Conclusion:Transformational leadership has a positive influence on organisational citizenship behaviour and quality of work life amongst supply management professionals in the government. Both organisational citizenship behaviour and quality of work life exert a positive influence on the job performance of supply management professionals in the government. Future studies should be extended to other professional cohorts in both the private and the government sectors.

Technology‐related factors and their influence on turnover intentions: A case of government employees in South Africa

“…Further, the South African public service is argued to be an important conduit in the realisation of service delivery outcomes (Mafini & Dlodlo, ). Ultimately this can affect the competitiveness of the country through meeting desired plans Mafini, ; Pietersen & Oni, ). There is, therefore, a need to focus on employees as they drive the public service in meeting its goals (Kanyane, ; Thornhill & van Dijik, ).…”

“…One of the factors that challenge how organisations (including the public sector) perform is employee turnover (Mafini & Dlodlo, ). The South African public service is facing the challenge of a high turnover rate (Mafini, ; Ndzimande, ). The attraction of better‐paying jobs especially within the private sector has been identified as a source of this high turnover (Ogony & Majola, ).…”

“…Notably, there is continued encouragement within the South Africa public service for work that explores the influence of technology‐related factors on work outcomes or experiences (e.g., Mosala‐Bryant & Hoskins, ; Sewdass, ). One issue of concern based on the Human Resources Management literature within the South African public service (Fihla & Chinyamurindi, ; Mafini, ) is employee turnover. The next section presents the theoretical and empirical literature informing this study.…”

Barriers to public supply chain management strategy implementation: an exploratory diagnosis

“…As captured by an old Chinese proverb, 'a fish starts rotting from the head', when an organization starts to fail, it could be the leadership that is the root cause (Garratt, 2010). A study by Mafini (2015) reports that corruption, incompetence, egocentricity, lack of commitment, jockeying for position and general incompetence characterize management in the South African public sector. It is necessary, then, that managers adopt and implement suitable practices that can effectively steer the South African public supply chain management function to success and discard all forms of malpractices and inefficiencies that invoke trouble for the sector.…”

Efficiency of Pay for Performance Programs in Romanian Companies and the Mediating Role of Organizational Justice

“…A similar adaptation approach of the Role Based Performance Scale was employed is previous studies (e.g. Zhang and Venkatesh, 2013;Mafini, 2015).…”