2000
DOI: 10.1080/15326340008807592
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Inventory management at service facilities for systems with arbitrarily distributed service times

Abstract: This article analyzes an inventory system for service facilities where there is limited waiting space for customers. For service facilities, typically inventory is used during the provision of service. We consider a system with Poisson arrivals, arbitrarily distributed service times and zero leadtimes. Optimal value of the maximum allowable inventory that minimizes the long-run expected cost rate is obtained in an elegant manner. Various examples of service distributions and optimal values for maximum inventor… Show more

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Cited by 75 publications
(38 citation statements)
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“…Later Berman and Kim [4] considered a service facility that provides service to customers using items of inventory with the assumption of Poisson arrival, exponential service times and zero lead times. Berman and Sapna [6] studied a finite capacity inventory model with Poisson arrival, arbitrarily distributed service times and zero lead times. Berman and Kim [5] analysed a queueing-inventory system for service facilities with unlimited waiting space for customers.…”
Section: Introductionmentioning
confidence: 99%
“…Later Berman and Kim [4] considered a service facility that provides service to customers using items of inventory with the assumption of Poisson arrival, exponential service times and zero lead times. Berman and Sapna [6] studied a finite capacity inventory model with Poisson arrival, arbitrarily distributed service times and zero lead times. Berman and Kim [5] analysed a queueing-inventory system for service facilities with unlimited waiting space for customers.…”
Section: Introductionmentioning
confidence: 99%
“…Berman & Kim [3] analyzed a single server inventory model with the assumption of instantaneous replenishment and a service facility. Berman & Sapna [5] considered a queueing-inventory model with single server and finite capacity. They assumed that customer arrival follows Poisson process, arbitrarily distributed service times and zero lead times.…”
Section: Introductionmentioning
confidence: 99%
“…Berman and kim (1999) considered a queuing-inventory system with Poisson arrival rate and exponential service times under zero lead time. Berman and Sapna (2000) considered queuing-inventory systems with Pois-son arrival and a conventional service rate and zero lead time. Berman and Sapna (2001) studied a capacitated queuing system under exponential arrival rate, service rate and lead time.…”
Section: Introductionmentioning
confidence: 99%