Introduction to the Special Section on the 2013 Naples Forum on Service: From Traditional Pillars to Future Research Avenues

Spohrer, Jim; Mele, Cristina; Polese, Francesco

doi:10.1287/serv.2014.0072

Service Science

2014

DOI: 10.1287/serv.2014.0072

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Introduction to the Special Section on the 2013 Naples Forum on Service: From Traditional Pillars to Future Research Avenues

Jim Spohrer¹,

Cristina Mele

Francesco Polese

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Introduction to the Special Section on the 2013 Naples Forum on Service: From Traditional Pillars to Future Research Avenues

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References 19 publications

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