Introduction to the special issue on “Technology management in a global context: From enterprise systems to technology disrupting operations and supply chains”

Heim, Gregory R.; Peng, Xiaosong (David)

doi:10.1002/joom.1216

Cited by 7 publications

(2 citation statements)

References 228 publications

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“…The role of technology (particularly IT) in facilitating traditional forward supply chains is well studied in an exhaustive literature (see Heim & Peng, 2022 for an extensive review of the long and successful track record of technology management research at JOM). In contrast, the role of IT has not received as much attention in the CLSC and CE literature even though IT can provide critical information for product and markets for such systems.…”

Section: Research Opportunitiesmentioning

confidence: 99%

Closed‐loop supply chains with product remanufacturing: Challenges and opportunities

Bansal,

Guide,

Naumov

2024

J of Ops Management

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The body of knowledge regarding remanufacturing's role in closed-loop supply chains (CLSC) has been dominated by case studies and analytic models (either empirically informed or fully stylized). The objective of this special issue is to offer insights into the pressure points in remanufacturing-focused CLSCs, identify and explore new policies and solutions that mitigate these pressure points, and outline future research opportunities.Research in this area uses various terms for closely related, if not identical, concepts: CLSC with remanufacturing, Reverse Logistics, OEM servicizing with product remanufacturing, and most recently, the Circular Economy (CE). While the CE literature has embarked on a vigorous effort to create a knowledgebase to develop systems that will be more environmentally friendly as well as economically viable, some of this knowledgebase already exists in the previous research in remanufacturing, reverse logistics, CLSCs, or product servicizing with remanufacturing. Efforts to re-develop this understanding from scratch are more likely to hold the field back rather than help it focus on issues that are different under the Circular Economy banner.The objective of this editorial is three-fold. First, we aim to identify significant research opportunities in CE that are not well-documented and for which new knowledge is needed. In doing so, we hope to highlight these knowledge gaps, map the research landscape of CLSCs with remanufacturing, and inspire future studies. Second, academic research often runs the risk of being insular and often, in the pursuit of academic excellence, somewhat disconnected with reality. We articulate the characteristics of future articles that would likely make them more impactful to industry, helping bring the social and environmental change that CE promises. Third, we describe the exemplars presented in this special issue that do have these characteristics with some important insights for making CE business models successful.

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Section: Research Opportunitiesmentioning

confidence: 99%

Closed‐loop supply chains with product remanufacturing: Challenges and opportunities

Bansal,

Guide,

Naumov

2024

J of Ops Management

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“…Bhat et al, 2021). However, academic efforts on advanced I4.0 technologies, RPA included, is predominantly devoted to technological developments instead "examining the impacts of these emerging technological innovations within production and operations" (Heim and Peng, 2022). Moreover, the available implementation science predominantly focusses on manufacturing operations, with fewer examples in service operations (Spring et al, 2022).…”

Section: Introductionmentioning

confidence: 99%

The implementation of Lean Six Sigma for the optimization of robotic process automation systems in financial service operations

Lameijer,

de Vries,

Antony

et al. 2024

BPMJ

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PurposeMany organizations currently transition towards digitalized process design, execution, control, assurance and improvement, and the purpose of this research is to empirically demonstrate how data-based operational excellence techniques are useful in digitalized environments by means of the optimization of a robotic process automation deployment.Design/methodology/approachAn interpretive mixed-method case study approach comprising both secondary Lean Six Sigma (LSS) project data together with participant-as-observer archival observations is applied. A case report, comprising per DMAIC phase (1) the objectives, (2) the main deliverables, (3) the results and (4) the key actions leading to achieving the presented results is presented.FindingsKey findings comprise (1) the importance of understanding how to acquire and prepare large system generated data and (2) the need for better large system-generated database validation mechanisms. Finally (3) the importance of process contextual understanding of the LSS project lead is emphasized, together with (4) the need for LSS foundational curriculum developments in order to be effective in digitalized environments.Originality/valueThis study provides a rich prescriptive demonstration of LSS methodology implementation for RPA deployment improvement, and is one of the few empirical demonstrations of LSS based problem solving methodology in industry 4.0 contexts.

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Green Emerging Digital Technologies, Green Supply Chains, and the Performance of Environmentally Friendly Firms: The Underpinning Role of Human Resources

Fiorini

Jabbour

Latan³

et al. 2024

IEEE Trans. Eng. Manage.

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Introduction to the special issue on “Technology management in a global context: From enterprise systems to technology disrupting operations and supply chains”

Cited by 7 publications

References 228 publications

Closed‐loop supply chains with product remanufacturing: Challenges and opportunities

Closed‐loop supply chains with product remanufacturing: Challenges and opportunities

The implementation of Lean Six Sigma for the optimization of robotic process automation systems in financial service operations

Green Emerging Digital Technologies, Green Supply Chains, and the Performance of Environmentally Friendly Firms: The Underpinning Role of Human Resources

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