Introduction to the Special Issue on Consumer Protection

Goldfarb, Avi; Jin, Ginger Zhe; Sudhir, K.

doi:10.1287/mksc.2019.1205

Cited by 5 publications

(4 citation statements)

References 13 publications

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“…This heightened attention to privacy and data protection is present in the academic marketing literature, where privacy and, on a more general level, consumer protection are gaining increased attention (e.g. Bleier, Goldfarb, & Tucker, 2020;Goldfarb, Jin, & Sudhir, 2020;Rafieian & Yoganarasimhan, 2021).…”

Section: Introductionmentioning

confidence: 99%

Consumers’ privacy calculus: The PRICAL index development and validation

Beke

Eggers

Verhoef

et al. 2022

International Journal of Research in Marketing

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Section: Introductionmentioning

confidence: 99%

Consumers’ privacy calculus: The PRICAL index development and validation

Beke

Eggers

Verhoef

et al. 2022

International Journal of Research in Marketing

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“…Activists also vote for preserving the world for future generations. These include promotion of sustainable ingredients, reduction and recycling of social wastes, and management of energy consumption (Goldfarb et al, 2020).…”

Section: Consumerismmentioning

confidence: 99%

“…Proposals are put forward by consumer protection to strengthen and to protect consumers. Such protection includes introducing higher product safety, ensuring information privacy, and empowering government agencies (Goldfarb, Jin, & Sudhir, 2020). Better quality of life for consumers is proposed by activists.…”

Section: Consumerismmentioning

confidence: 99%

Sustainable Marketing and Its Promotion

Mandal

2024

International Journal of Social Ecology and Sustainable Development

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Companies and businesses generate revenues and profits for themselves. The present business scenario demands that apart from ensuring consumer welfare and achieving excellence in the competition, companies should be sensitive towards and should empathize with the well-being of the society at large. The objective of the study is to analyze the promotion of sustainable marketing. The methodology adopted is a conceptual analysis of the various aspects of sustainable marketing. Companies should create and maintain a sustainable society and physical environment for the present and the future generations. Consumerism and environmentalism are responsibilities of both consumers and businesses. Companies should realize their responsibilities towards creating and maintaining a sustainable environment and should be aware about the adverse effects of businesses on the environment. They adopt several strategies, initiatives, and sustainability vision towards creating a sustainable society and environment for future generations. The discussions will sensitize all concerned stakeholders about the importance of sustainability and of promoting sustainable marketing and their roles and responsibilities towards the society. They will be encouraged towards adopting sustainable marketing practices.

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“…They examined topics from the customers’ perspective. They looked at the corresponding changes during the pandemic, such as its effects on well-being (Minton, 2022), regulation on consumer protection (Goldfarb et al , 2020) or the psychological responses to it, including social distancing (Batat, 2021).…”

Section: Special Issues On Covidmentioning

confidence: 99%

Guest editorial: Crisis management in the COVID-19 pandemic waves

Mele

Spena²,

Corsaro³

et al. 2022

JBIM

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Purpose COVID-19 has dramatically changed how people live, socialise and think about their future. The disruptive shock that hit societies all over the world had a significantly negative impact on businesses, creating not only economic discontinuity but also uncertainty and disorientation. This special issue on COVID-19 aims to phrase the pandemic crisis and its impact on how to do business. Design/methodology/approach The authors follow MacInnis’s (2011) suggestion that a conceptual article sees what others have identified in a new or revised way. Findings The authors develop the crisis management framework. The authors acknowledge that disruptive events may be repeated, and their consequences will have long-term and permanent impacts. These aspects highlight the need for a systemic approach in which the focus is not limited to an analysis of the cause of the crisis and ways of solving it but includes the paths through which the business, economic and social systems evolve because of the crisis. Practical implications Managerial policies, business models and practices that have been effective up to now will probably no longer work. Beyond this backdrop, the articles compiled in this special issue aim to help set the agenda for post-COVID business research Originality/value The authors identify four primary themes captured by these articles: strategies, capabilities, organisational transformations and value processes. In their entirety, they represent pieces of a conceptual puzzle that do not provide knowledge of “hard facts” but rather a “soft interpretation of how to approach the “new normal”, i.e. a new social and business context.

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Introduction to the Special Issue on Consumer Protection

Cited by 5 publications

References 13 publications

Consumers’ privacy calculus: The PRICAL index development and validation

Consumers’ privacy calculus: The PRICAL index development and validation

Sustainable Marketing and Its Promotion

Guest editorial: Crisis management in the COVID-19 pandemic waves

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