Introduction to the Special Issue: Mobile Commerce Applications

Liang, Ting‐Peng; Wei, Chih-Ping

doi:10.1080/10864415.2004.11044303

Cited by 157 publications

(107 citation statements)

References 22 publications

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“…User Mobility: Situations of mobility present a challenge primarily because they create changes of the level of user distraction, and regarding the availability and stability of network connection (Balasubramaniam et al 2001, Tarasewich et al 2002. The adaptability and location-awareness of a mobile application can be particularly helpful to support IS use in varying locations and use situations (Liang andWei 2004, Rao andMinakakis 2003). Chan et al (2002) found that users on the move were not always aware when their signal strength was weakening or when it was too low for connections.…”

Section: Quality Of Network Connection Lowmentioning

confidence: 99%

“…Since no systematic bias has been identified regarding the relevance of TTF for different types of IS, we assume that TTF is a valid construct to explain the success of mobile IS, yet we also take note of the need to include into the analysis the particularities of mobile technology as compared to non-mobile technology, such as the individual use context. The basic idea of TTF has been considered in mobile IS research studies (Gebauer and Shaw 2004, Junglas and Watson 2003, Liang and Wei 2004), but has not been integrated systematically. A limiting aspect to our research objective is the fact that Goodhue and Thompson (1995) focused more on the relevance of the TTF concept to explain individual performance.…”

Section: Task-technology Fit To Explain Is Successmentioning

confidence: 99%

“…In this regard, an analysis of the costs and benefits in relation with the achievement of TTF should be performed to determine organizational value, which can also hold a key to the overall success of mobile IS. Finally, the TTF of mobile IS could become part of a broader analysis to include the actual viability of the systems in question, as proposed by Liang and Wei (2004) in the context of mobile commerce, and ultimately lead to mobile IS that not only provide a good fit with managerial tasks but that also promise managerial and financial success. …”

Section: Contributions and Outlookmentioning

confidence: 99%

“…Results showed an impact of TTF on technology use and an impact of use on performance. To assess the commercial and managerial viability of mobile commerce applications, Liang and Wei (2004) presented a fit-viability framework where TTF was roughly the match between task requirements and three attributes of mobile commerce applications: location-sensitivity, time-criticality, and personalization, whereas Gebauer and Shaw (2004) conceptualized fit as user-perceived usefulness in a study of success factors and impacts of a mobile e-procurement system. Similar to Zigurs and Buckland (1998), we apply a systematic approach to determine TTF as a predefined profile, assuming that a good fit between tasks and technology has a positive impact on performance and on technology success.…”

Section: Fitmentioning

confidence: 99%

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Task-Technology Fit for Mobile Information Systems

Gebauer

Shaw

Gribbins

2010

Journal of Information Technology

144

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Mobile information systems hold great promise to support organizational processes. Clear guidelines however, of how to design effective mobile information systems in support of organizational processes have not been developed. Based on earlier research studies that emphasized the importance of a fit between organizational tasks and technology (Goodhue and Thompson 1995), and that developed a systematic fit profile for one particular task−technology combination, namely group support systems to support group tasks (Zigurs and Buckland 1998), this research paper seeks to develop a fit profile for mobile information systems to support managerial tasks. We suggest to determine task−technology fit as a three−way match between managerial tasks (operationalized by non−routineness, interdependence and time−criticality), mobile information systems (operationalized by functionality, user interface, and adaptability), and the mobile use context (operationalized by distraction, quality of network connection, previous experience, and mobility). The analysis shows that use situations characterized by high distraction and poor quality of network connection are particularly challenging for the design of mobile information systems, and that the user interface requires particular attention. The proposed framework provides guidelines for the design of effective mobile information systems and for future research studies. AbstractMobile information systems (IS) hold great promise to support organizational processes. Clear guidelines, however, of how to design effective mobile IS in support of organizational processes have not been developed. Based on earlier research that emphasizes the importance of fit between organizational tasks and technology and that develops fit profiles for specific task-technology combinations, this paper develops a task-technology fit (TTF) profile for mobile IS to support managerial tasks. We suggest a three-way match between dimensions of managerial tasks, mobile IS, and the mobile use context. We find that use situations characterized by high distraction and poor quality of network connection are particularly challenging for the design of mobile IS, and that the user interface requires particular attention. The proposed conceptual model of task-technology fit provides guidelines for the design of effective mobile IS and for future research studies.

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Section: Quality Of Network Connection Lowmentioning

confidence: 99%

Section: Task-technology Fit To Explain Is Successmentioning

confidence: 99%

Section: Contributions and Outlookmentioning

confidence: 99%

Section: Fitmentioning

confidence: 99%

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Task-Technology Fit for Mobile Information Systems

Gebauer

Shaw

Gribbins

2010

Journal of Information Technology

144

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“…Cyberbuyers in mainland China are different from those in Hong Kong and Singapore, who claim that convenience in delivery and ease in purchase is the main reason for shopping on-line and rank unique merchandise the second as a factor promoting on-line buys [26,49]. trustworthiness of retailers and security, which are also worries for the cyberbuyers in Hong Kong and Singapore [49].…”

Section: Chinese Ecustomersmentioning

confidence: 99%

E-Commerce in China: The case of travel

Buhalis

2006

International Journal of Information Management

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Beyond the Usefulness of Branded Applications: Insights from Consumer–Brand Engagement and Self‐construal Perspectives

Fang

2016

Psychology and Marketing

109

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Branded mobile applications (apps) present one of the most promising opportunities for marketers to reach current and potential customers, sell products or services, and facilitate customer engagement with brands. This study aims to explore how branded apps influence consumers’ brand repurchase intention and continuance usage intention. Integrating the utilitarian view from information systems research and the view of consumer–brand engagement from marketing research, a complementary engagement path alongside the utilitarian path was devised and tested in order to elucidate consumer perceptions toward branded apps. Independent self‐construal and interdependent self‐construal moderate relationships along the utilitarian path and engagement path, respectively. Data collected from 637 respondents support most of the proposed hypotheses. Results show that the engagement path has more influence on continuance intention and equal influence on repurchase intention when compared to the utilitarian path. Findings show that apps users have different thoughts along each of the two paths, depending on their self‐construal. The study's findings also provide app designers and marketers with new perspectives on how to better design branded apps.

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Introduction to the Special Issue: Mobile Commerce Applications

Cited by 157 publications

References 22 publications

Task-Technology Fit for Mobile Information Systems

Task-Technology Fit for Mobile Information Systems

E-Commerce in China: The case of travel

Beyond the Usefulness of Branded Applications: Insights from Consumer–Brand Engagement and Self‐construal Perspectives

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