Introduction

Seakhoa-King, Arthur; Augustyn, Marcjanna M.; Mason, Peter G.

doi:10.1108/978-1-83909-558-020201002

Cited by 1 publication

(18 citation statements)

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Section: Tourism Destination Qualitymentioning

confidence: 99%

“…However, a recent study by Seakhoa-King et al (2020) has provided important insights into tourists’ views on tourism destination. Seakhoa-King et al (2020) asked tourists, via sequenced mixed methods research, to give their views on what they associate with tourism destination quality. The initial exploratory qualitative phase involved interviews, which resulted in emergent dimensions of destination quality, and in the second quantitative phase, a relatively large sample of over 800 respondents completed a questionnaire survey employing statements based on the results of the qualitative phase, rated on a seven-point Likert scale (Mason, Augustyn and Seakhoa-King, 2021).…”

Section: Tourism Destination Qualitymentioning

confidence: 99%

“…Based on the results of the TDQ study, Seakhoa-King et al (2020, pp. 217–220) propose a diagnostic tool for attaining tourism destination quality.…”

Section: Toward a Sustainable Quality Tourism Destination – Practical...mentioning

confidence: 99%

“…The results of Seakhoa-King et al ’s (2020) research on tourism destination quality have been selected as the basis of this theoretical analysis of the proposed relationship between improving destination quality and sustainability (as reflected in the SDGs) for several reasons. First, Seakhoa-King et al (2020) provide evidence in their research monograph that prior conceptualizations of quality in general (i.e. the quality management, service marketing and geographical perspectives on quality) and previous applied research on some aspects of service and product quality at tourism destination (including those that use the Parasuraman, Zeithaml and Berry’s, 1988 conceptualization of service quality), do not provide an adequate basis for conceptualizing tourism destination quality.…”

Section: Introductionmentioning

confidence: 99%

“…the quality management, service marketing and geographical perspectives on quality) and previous applied research on some aspects of service and product quality at tourism destination (including those that use the Parasuraman, Zeithaml and Berry’s, 1988 conceptualization of service quality), do not provide an adequate basis for conceptualizing tourism destination quality. Second, the Seakhoa-King et al ’s (2020) conceptualization of tourism destination quality was established inductively through extensive and robust mixed method empirical research. Third, a literature review indicates that there has been no further advancement of the destination quality conceptualization since 2020.…”

Section: Introductionmentioning

confidence: 99%

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Tourism destination quality and the UN Sustainable Development Goals: Tourism Agenda 2030

Mason

Augustyn

Seakhoa-King

2022

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Purpose This paper aims to explain how improving tourism destination quality could contribute to addressing the UN Sustainable Development Goals (SDGs) at tourism destinations. Design/methodology/approach This paper synthesizes literature on sustainability, the SDGs and tourism destination quality and considers sustainability from the destination quality frame of reference. The approach starts with a critical analysis of principles of sustainability, as embodied in the 17 SDGs in terms of whether they are primarily concerned with “quantity” or “quality.” This is followed by examining potential links between destination quality and the SDGs using results of a recent empirical research on tourism destination quality (TDQ study). Findings This paper reveals that most of the SDGs are largely focused on quantity, while relatively few are concerned primarily with quality. Several TDQ dimensions, specifically “authentic,” “safe,” “well kept,” “affordable,” “novel,” “varied,” “relaxing,” “uncrowded,” “hospitable” and “informative,” and in addition, the holistic perspective of destination quality indicated in the TDQ study, are revealed as having strong links with the SDGs largely because of their concern with quality. This paper therefore proposes a positive relationship between enhancing destination quality and addressing the SDGs at tourism destinations. Research limitations/implications This paper calls for future empirical research to test the theoretical links between destination quality and SDGs established in this paper. Practical implications The use of the proposed framework for managing tourism destination quality and sustainability can help destination managers in enhancing destination quality and the attainment of the SDGs. Originality/value To the best of the authors’ knowledge, this is the first paper that adapts the extant theory on sustainability (represented by the SDGs) by introducing a destination quality frame of reference. The links between tourism destination quality and the SDGs have not been previously investigated. This paper indicates strong relationships between destination quality and several SDGs and thus extends the existing theory on sustainability by introducing the quality improvement perspective.

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Section: Tourism Destination Qualitymentioning

confidence: 99%

Section: Tourism Destination Qualitymentioning

confidence: 99%

“…Based on the results of the TDQ study, Seakhoa-King et al (2020, pp. 217–220) propose a diagnostic tool for attaining tourism destination quality.…”

Section: Toward a Sustainable Quality Tourism Destination – Practical...mentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

See 3 more Smart Citations