Introducing Smart-Working in the Conditions of Digital Business Transformation: Analysis of an Employee’s Experience

Menshikova, Maria; Fedorova, Alena; Gatti, Mauro

doi:10.1007/978-3-030-43993-4_6

Cited by 10 publications

(6 citation statements)

References 3 publications

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“…In fact, albeit teleworking is generally referred to the activity of working at home, while communicating with the office by phone, email or internet, other terms-such as remote working, telecommuting and home working-are used interchangeably with teleworking, as illustrated in Section 2. The term smart working, albeit in the Italian context has been used as synonym of teleworking, has not been selected as research key because in the international context it has a different meaning, related to work performed in a wide variety of places and at times that are not necessarily the same as office hours [57,58].…”

Section: Methodsmentioning

confidence: 99%

Teleworking as an Eco-Innovation for Sustainable Development: Assessing Collective Perceptions during COVID-19

Loia

Adinolfi

2021

Sustainability

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Due to the spread of COVID-19, new challenges and opportunities for business innovation have emerged, including the way work is organized and designed. In particular, pandemic created the conditions for the most extensive mass teleworking experiment in history. While there is a wide literature on the effects of teleworking as a business innovation, mainly from an environmental perspective, there are few studies investigating the public perceptions regarding teleworking and, in particular, studies that draw from social media analyses. Based on these considerations, a big data analysis has been carried out in order to frame the public perceptions about teleworking on Twitter. The six-months sentiment analysis of about 11,000 tweets shows that the ecological value of telework is not perceived by people; surprisingly, in a pandemic context of growing ecological concern, there is no significant evidence of environmental awareness in relation to teleworking. However, the positive and negative concepts which emerge in relation to teleworking and similar terms can be assimilated to the benefits and pitfalls highlighted in the literature, which are related to economic or social sustainability. This has important implications for practice in organizations employing teleworking, which are highlighted in the conclusion, together with the limitations and future research avenues.

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Section: Methodsmentioning

confidence: 99%

Teleworking as an Eco-Innovation for Sustainable Development: Assessing Collective Perceptions during COVID-19

Loia

Adinolfi

2021

Sustainability

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“…The effects of SW on human resource management have been discussed in the scientific literature (Menshikova et al , 2020), with the predominant assumption that it may pave the way for meaningful and sustainable socio-technical systems (Bednar and Welch, 2020). Engendering a flexibilization of working arrangements, SW has been considered to generate a greater organizational commitment, increased job satisfaction and better-perceived job-related well-being (Felstead and Henseke, 2017).…”

Section: Introductionmentioning

confidence: 99%

Looking for meanings at work: unraveling the implications of smart working on organizational meaningfulness

Palumbo

Flamini

Gnan

et al. 2021

IJOA

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Purpose This study aims to shed light on the ambiguous effects of smart working (SW) on work meaningfulness. On the one hand, SW enables people to benefit from greater work flexibility, advancing individual control over organizational activities. On the other hand, it may impair interpersonal exchanges at work, disrupting job meaningfulness. Hence, the implications of SW on work meaningfulness are investigated through the mediating role of interpersonal exchanges at work. Design/methodology/approach The authors investigate both the direct and indirect effects of SW on employees’ perceived meaningfulness at work. Secondary data come from the sixth European Working Conditions Survey. The study encompasses a sample of 30,932 employees. A mediation model based on ordinary least square regressions and bootstrap sampling is designed to obtain evidence of SW’s implications on meaningfulness at work through the mediating role of interpersonal relationships (IR). Findings The research findings suggest that SW triggers a positive sense of the significance of work. However, it negatively affects IR with peers and supervisors, entailing professional and spatial isolation. Impaired IR twists the positive implications of SW on organizational meaningfulness (OM), curtailing the employees’ sense of significance at work. Practical implications SW is a double-edged sword. It contributes to the enrichment of OM, enhancing the individual self-determination to shape the spatial context of work. However, its side effects on interpersonal exchanges generate a drift toward organizational meaninglessness. Tailored management interventions intended to sustain IR at work are needed to fit the design of SW arrangements to the employees’ evolving social needs. Originality/value The paper pushes forward what is currently known about the implications of SW on OM, examining them through the mediating role of IR at work.

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“…Secondly, it is essential to verify the conditions for the reorganization of the entire operation. The reformulation of internal communication and human resource management-nowadays dedicated to the understanding of new horizons of smart working-are very delicate phases, too often misunderstood by both company leaders and employees [29,30].…”

Section: Psychosocial Educational and Economic Impacts Of Covid-19mentioning

confidence: 99%

Companies and Covid-19: Emerging Challenges and Recovery Strategies through Technological Upgrading

Rangone¹

2023

Psychosocial, Educational, and Economic Impacts of COVID-19

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This work aims to outline the emerging challenges that businesses are facing as a result of the pandemic spread of Covid-19 and possible solutions for rapid recovery of production and commercial activities. Studies show that the pandemic situation clearly combines with an evolutionary process already underway (revolution 4.0) that requires a reformulation of business models in a digital key. Through the explanation of the concept of techno-corporate gap, a term we coined, in this work it is shown how the “micro” initiatives of companies in adopting innovative systems have “macro” repercussions on the whole, influencing the well-known process of technological gap of an entire country with respect to others. Investments in innovation and business upgrading, therefore, are observed not only as a means to implement recovery strategies but also as a specific contribution that companies can give to make their country more competitive. Moreover, through the description of what we have called “Strategy Poker,” we explain how, during an extremely delicate situations such as the current one, companies must “to raise” rather than “to fold” in order to maintain the trust of all stakeholders and regain market share.

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Introducing Smart-Working in the Conditions of Digital Business Transformation: Analysis of an Employee’s Experience

Cited by 10 publications

References 3 publications

Teleworking as an Eco-Innovation for Sustainable Development: Assessing Collective Perceptions during COVID-19

Teleworking as an Eco-Innovation for Sustainable Development: Assessing Collective Perceptions during COVID-19

Looking for meanings at work: unraveling the implications of smart working on organizational meaningfulness

Companies and Covid-19: Emerging Challenges and Recovery Strategies through Technological Upgrading

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