Introducing Nurse-Led Patient Education Visits

Abstract

Background: The literature includes multiple descriptions of successful nurse-led interventions, but the effects of nurse-led education on nurse and patient satisfaction in an executive health program are unknown. Local Problem: Nursing staff desire to practice more fully within their scope of licensure. Increased practice demands raised questions about whether nurse-led education would improve staff and patient satisfaction. Methods/Interventions: A structured quality improvement process was used to design a nurse-led patient education program. Pilot measures included 5-point Likert scale patient and staff satisfaction surveys. Nurse burnout was also measured before and after the pilot. Results: Patient satisfaction was high; 96% reported favorable satisfaction during the pilot, with sustained results over the following 3 years. Nurses' sense of achievement improved by 12 percentage points, and perception of making good use of skills and abilities increased by 39 percentage points. Conclusions: A nurse-led patient education intervention contributed to improved staff satisfaction while sustaining a positive patient experience.

Implementation of a Nurse-Driven Eat-Sleep-Console (ESC) Treatment Pathway at a Community Hospital for Treatment of Neonatal Opioid Withdrawal Syndrome in an Effort to Improve Short-term Outcomes

“…19 In 2021, the Mayo Clinic successfully elevated nursing practice by implementing nurse-led patient education visits to help off-load physician demand requirements. 20 This novel implementation resulted in a 96% patient satisfaction rating and a significant improvement in nursing sense of achievement and their perception of skill use and abilities. Similar successes in other nurse-led education and management programs in disease states such as heart failure, 21 diabetes, 22,23 and hypertension 24,25 have been demonstrated.…”

“…The Institute of Medicine Future of Nursing 2010 report challenged healthcare organizations to use nurses to the full extent of their licensure and as partners in redesigning care 19. In 2021, the Mayo Clinic successfully elevated nursing practice by implementing nurse-led patient education visits to help off-load physician demand requirements 20. This novel implementation resulted in a 96% patient satisfaction rating and a significant improvement in nursing sense of achievement and their perception of skill use and abilities.…”

Attendance at pre‐pregnancy care clinics for women with type 1 diabetes: A scoping review

“…Nurse‐led education is often positively viewed by participants and the identification of a key worker or supporter for a patient with diabetes who helps patients engage with the healthcare system is being evaluated in young adults with type 1 diabetes. 62 , 63 Employment of additional staff would also ease the burden of under‐staffing, which is widely recognized as a barrier to effective diabetes care and reduce the over‐reliance on non‐specialists, which often typifies diabetes care. 64 , 65 …”

A Nurse-Led Outpatient Clinic for Patients With Decompensated Liver Cirrhosis

“…This stigma is found to be related to the general conception of a frequent connection between cirrhosis and the harmful use of alcohol and, not least, to the frequent presence of cognitive impairment caused by HE (Agrawal, Umapathy, & Dhiman, 2015; Montagnese & Bajaj, 2019). The characteristics of this patient group call for a healthcare system focused on providing easy and timely patient access (McAfee, 2012), continuity and familiarity with staff, frequent support, and patient education (Beg, Curtis, & Shariff, 2016; Goodman et al, 2021), as well as close follow-up (Freundlich Grydgaard & Bager, 2018; Langberg & Taddei, 2016). Initiatives like these, often referred to as chronic disease management programs, have limited prevalence in hepatology and cirrhosis treatment (Wigg, Chinnaratha, Wundke, & Volk, 2015).…”