Introducing e-government in public administration in Ghana

Abstract

This paper discusses the development of egovernment or the introduction of computerbased information systems into publicadministration in a developing country like Ghana. The writer argues that the most significant part of the effort to develop and utilize the computerbased information systems or e-government is not the acquisition of the hardware and software tools, but rather the management of the resultant socioorganizational changes, a process which necessarily requires radical changes. Theseamount to transformation, most often beyond the abilities of only information systems specialists to plan and control. In certain instances, these are even beyond the capacity of the public administration institutions themselves.