2018
DOI: 10.1016/j.cliser.2017.06.002
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Introducing design in the development of effective climate services

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Cited by 69 publications
(52 citation statements)
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“…Nevertheless, there is not yet a consistent, international coordination mechanism for in-situ observations and reanalysis for climate services [11,29,35,54,83,89,103,104]. It is evident that the upstream of climate services has been developing and maturing, while the midstream and downstream are still in their infancy [105,106]. To assist climate services moving towards a demand-driven and science-informed approach, and therefore moving faster towards midstream and downstream, the usability assessment is a stepping-stone.…”
Section: Conclusion and Outlooksmentioning
confidence: 99%
“…Nevertheless, there is not yet a consistent, international coordination mechanism for in-situ observations and reanalysis for climate services [11,29,35,54,83,89,103,104]. It is evident that the upstream of climate services has been developing and maturing, while the midstream and downstream are still in their infancy [105,106]. To assist climate services moving towards a demand-driven and science-informed approach, and therefore moving faster towards midstream and downstream, the usability assessment is a stepping-stone.…”
Section: Conclusion and Outlooksmentioning
confidence: 99%
“…While it is acknowledged that different users have different needs, in practice-even when a sectoral approach is applied-the diverse CCAP are not adequately differentiated, and the various types of users within a sector are not further distinguished (Swart et al 2017). The fundamental problems on the user side are frequently considered to be a lack of climate literacy, interest, or skills to utilize the available information (Christel et al 2018;Harjanne 2017;WMO 2014). Since perception, motivation, trust, and/or preferences may vary substantially-depending on whether the user is a climate impacts researcher, consultant engineer, business manager, or policy maker-more empirical studies are needed that systematically evaluate the extent to which climate services really meet the needs of the targeted users, and how social, cognitive, and behavioral processes influence the use of climate services in decision-making.…”
Section: B Scrutinizing the Use Of Climate Informationmentioning
confidence: 99%
“…For example, Webber (2017) identified inherit tensions in the commercialized ''service'' model, including contradictions between ''objective'' and ''entrepreneurial'' science and a focus on competition and circulating CCAP at the expense of collaborative relationships. The latter is particularly adverse since the quality of interaction between producers and users critically affects the success of CCAS Christel et al 2018;Feldman and Ingram 2009). Yet, with few exceptions, neither the effectiveness of user engagement methods nor the actual usefulness of the resulting portals is systematically evaluated in most portal development projects, neither during nor after their implementation (Swart et al 2017).…”
Section: B Scrutinizing the Use Of Climate Informationmentioning
confidence: 99%
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