Introducing a mobility on demand system to prospective users with the help of a serious game

König, Alexandra; Kowala, Niels; Wegener, Jan; Grippenkoven, Jan

doi:10.1016/j.trip.2019.100079

Cited by 7 publications

(9 citation statements)

References 42 publications

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“…Yet, further research should address the question, which service aspects contribute to the perceived usefulness of DRT systems. Adding onto this, it seems of interest to study ways to raise awareness about the usefulness of DRT systems and impart knowledge to the prospective users (König & Grippenkoven, 2019).…”

Section: Suggestions For Further Researchmentioning

confidence: 99%

The actual demand behind demand-responsive transport: Assessing behavioral intention to use DRT systems in two rural areas in Germany

König

Grippenkoven

2020

Case Studies on Transport Policy

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Section: Suggestions For Further Researchmentioning

confidence: 99%

The actual demand behind demand-responsive transport: Assessing behavioral intention to use DRT systems in two rural areas in Germany

König

Grippenkoven

2020

Case Studies on Transport Policy

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“…Gamification has largely been adopted and studied in the education field (Huang et al , 2019; Van Roy and Zaman, 2018; Kim et al , 2018; Dicheva et al , 2015), besides being successfully adopted in other contexts with the purpose of educating users in terms of content and behaviors (i.e. Kapoor et al , 2020; Konig et al , 2019; Ryu et al , 2018; Morganti et al , 2017). Therefore, the SLR confirms gamification as a significant tool to raise awareness on sensitive topics, such as sustainability (Aguiar-Castillo et al , 2019; Mulcahy et al , 2018; Yoo et al , 2017; Negruşa et al , 2015), transformative service (Mulcahy et al , 2020) and wellbeing (Johnson et al , 2016).…”

Section: Discussionmentioning

confidence: 99%

Gamification in tourism and hospitality research in the era of digital platforms: a systematic literature review

Pasca

Renzi

Pietro

et al. 2021

JSTP

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PurposeThe present study aims to synthesize and conceptualize, through a systematic literature review (SLR), the current state of gamification knowledge in the tourism and hospitality (T&H) sector, providing a roadmap for future research recommendations for service research and practice.Design/methodology/approachThe research is based on a systematic literature review and adopts a systematic quantitative approach to summarize existing evidence on gamification usage in the T&H sector, focusing on relevant service literature on gamification. The authors analyze 36 papers published between 2011 and 2019.FindingsThe authors synthesize existing knowledge into five themes describing gamification's role in T&H (Edutainment, Sustainable behavior, Engagement factors, Service provider-generated content and User-generated reviews). Then, a cross-analysis of the five themes reveals the pivotal elements (affordances, behavioral and psychological outcomes, and benefits) generated by gamification mechanics in T&H, simultaneously highlighting potential implications and relevant insights for service literature. The review identifies critical issues affecting gamification research and provides a future research agenda, considering opportunities for T&H and service research.Originality/valueThe study provides the first SLR investigating gamification in T&H. The findings present potential implications and relevant insights for T&H contributing to the construction of a more holistic understanding of gamification adoption in service research.

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“…Das Serious Game B.u.S. wurde entwickelt, um zukünftigen Nutzer(inne)n digitaler Mobilitätsdienste auf spielerische Weise beim Wissenserwerb und der Konzeptbildung zu unterstützen und somit die Einstellung gegenüber dem System zu verbessern und die Nutzungsintention zu erhöhen (König, Wegener, Pelz & Grippenkoven, 2017). In der Entwicklung neuer digitaler, bedarfsgesteuerter Mobilitätsdienste bietet sich zudem die Möglichkeit, zukünftige Nutzer(innen) und weitere relevante Stakeholder schon in einer sehr frühen Phase zu involvieren, um das Mobilitätsangebot entsprechend der unterschiedlichen Bedürfnisse und Anforderungen der Nutzer(innen) zu entwickeln.…”

Section: Neue Analysemethoden Für Neue Geteilte Mobilitätsdiensteunclassified

Ridepooling, Mobility-on-demand, fahrerlose Busshuttles – Zur Psychologie des Teilens von Fahrten in bedarfsgesteuerten Mobilitätskonzepten

König

Grippenkoven

2019

jmv

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Geteilte, bedarfsgesteuerte Mobilitätskonzepte besitzen ein großes Potential, unsere Mobilität im urbanen als auch im ländlichen Raum grundlegend zu verändern. Bestehende Kriterien zur Messung der Servicequalität in öffentlichen Verkehrssystemen müssen in Bezug auf diese Mobilitätskonzepte reflektiert und angepasst werden, da sie deren räumliche und zeitliche Flexibilität nicht abzubilden vermögen. Der Beitrag stellt erste Forschungsergebnisse vor und leitet Thesen und weiteren Forschungsbedarf ab, die sich aus psychologischer Sicht ergeben.

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Introducing a mobility on demand system to prospective users with the help of a serious game

Cited by 7 publications

References 42 publications

The actual demand behind demand-responsive transport: Assessing behavioral intention to use DRT systems in two rural areas in Germany

The actual demand behind demand-responsive transport: Assessing behavioral intention to use DRT systems in two rural areas in Germany

Gamification in tourism and hospitality research in the era of digital platforms: a systematic literature review

Ridepooling, Mobility-on-demand, fahrerlose Busshuttles – Zur Psychologie des Teilens von Fahrten in bedarfsgesteuerten Mobilitätskonzepten

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