Intranet development and design that works

Abstract

Making information available and easy to find is the objective of designing a good web site. A company's Intranet typically provides a great deal of information to its employees in an effort to help them better perform. their jobs. If the information is available but is difficult to locate, the usefulness of this information is diminished. Sandia National Laboratories petformed a redesign of its home page and has obtained a successful design which enables its employees to locate information quickly and efficiently. Three phases of usability testing were conducted to develop and optimize the home page. This paper will discuss the redesign of the Intranet home page and describe how usability studies were used to help ensure a usable design.

A Proposed Framework for the Development of Web- Based Systems for the Service of Muslim Pilgrims

“…Benchmarks are quantitative descriptions of user performance and/or preference goals. These usability goals may measure items such as users' overall success rates or time needed in information retrieval or items such as user satisfaction and preferences [12,[19][20][21] . Setting benchmarks for web sites is important in that it helps designers measure the true success of their web sites.…”