Proceedings of the SIGCHI Conference on Human Factors in Computing Systems 2011
DOI: 10.1145/1978942.1979185
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Into the wild

Abstract: Field trials of experimental systems 'in the wild' have developed into a standard method within HCI -testing new systems with groups of users in relatively unconstrained settings outside of the laboratory. In this paper we discuss methodological challenges in running user trials. Using a 'trial of trials' we examined the practices of investigators and participants -documenting 'demand characteristics', where users adjust their behaviour to fit the expectations of those running the trial, the interdependence of… Show more

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Cited by 197 publications
(53 citation statements)
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References 28 publications
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“…Trials such as ours are an important part of understanding and working-up design knowledge [3,45]. Our particular cohort is as valid as any for generating insight.…”
Section: " (P8)mentioning
confidence: 92%
See 1 more Smart Citation
“…Trials such as ours are an important part of understanding and working-up design knowledge [3,45]. Our particular cohort is as valid as any for generating insight.…”
Section: " (P8)mentioning
confidence: 92%
“…As Brown et al [3] argue, the purpose of such trials is not to gauge users' 'likes and dislikes' or to assess the usability of the application, but to gain feedback and insight.…”
Section: Personal Trackingmentioning
confidence: 99%
“…Following Brown et al [6], we have invited people to install the app on their own devices and use it during their day-to-day lives. We did not mandate sole use of this messaging app, but encouraged participants to use the app enough to be able to comment upon the design through experience.…”
Section: Approachmentioning
confidence: 99%
“…Our aim with RosApp was to rapidly create and evaluate a simple prototype in order to further probe the design space, as opposed to creating a fully featured release. The design decisions we made were pragmatic, with a view to creating something from which we can learn design lessons (an approach discussed in [4,6]). …”
Section: Rosapp Prototypementioning
confidence: 99%