Interviews and Observation of Blind Software Developers at Work to Understand Code Navigation Challenges

Albusays, Khaled; Ludi, Stephanie; Huenerfauth, Matt

doi:10.1145/3132525.3132550

Cited by 51 publications

(23 citation statements)

References 20 publications

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“…This paper investigated the challenges that people with visual impairments might have in adopting ATs in the workplace. Following an analysis of the types of AT being used and the AT adoption experiences, three central themes were identified: (1) The ATs that directly related to the collaborative work seemed to be particularly important;…”

Section: Discussionmentioning

confidence: 99%

“…Albusays et al [1] investigated the challenges faced by programmers with visual impairments. The study found that the navigation difficulties were encountered when the participants used their coding software with the ATs, it slowed their speed and introduced mistakes.…”

Section: At Challengesmentioning

confidence: 99%

“…When integrating ATs into a work setting, workplace support for the ATs will be important. Driscoll et al [16] identified five success factors towards AT integration: (1) The interplay between the user, the colleagues, and the employers should involve positive attitudes; (2) The commitment to support AT use and awareness of its use; (3) The involvement of the user in the decision of AT-related matters; (4) The provision of AT specialists in troubleshooting; and (5) The accommodating work environment. Moreover, a clear workplace policy should be implemented as well as conducting training to all employees regarding the diversity in the company [8].…”

Section: Integrationmentioning

confidence: 99%

“…To frame our research, we adapted key elements of Kintsch and dePaula's widely referenced AT adoption framework [24]. Specifically, we investigated the following research questions: (1) What are the types and the functionalities of ATs being used? (2) What are the experiences, including the difficulties, in adopting ATs in the workplace?…”

Section: Introductionmentioning

confidence: 99%

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The challenges in adopting assistive technologies in the workplace for people with visual impairments

Wahidin

Waycott

Baker

2018

Proceedings of the 30th Australian Conference on Computer-Human Interaction

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There are many barriers to employment for people with visual impairments. Assistive technologies (ATs), such as computer screen readers and enlarging software, are commonly used to help overcome employment barriers and enable people with visual impairments to contribute to, and participate in, the workforce. However, recent research suggests it can be difficult for people with visual impairments to effectively adopt and implement ATs in the workplace. This paper reports insights from interviews with five professional workers with visual impairments. The interviews revealed that each participant had adopted different configurations of ATs, which they used in various ways to support their work. In addition, all participants followed a complex process to successfully select, learn, and integrate these tools into their work activities. During this process, they faced challenges, such as the need to educate colleagues to make shared documents more accessible. We conclude that despite progress in the development and use of ATs, there remains a need for future work that addresses these accessibility issues to support collaborative work between people with visual impairments and their sighted colleagues.

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Section: Discussionmentioning

confidence: 99%

Section: At Challengesmentioning

confidence: 99%

Section: Integrationmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

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The challenges in adopting assistive technologies in the workplace for people with visual impairments

Wahidin

Waycott

Baker

2018

Proceedings of the 30th Australian Conference on Computer-Human Interaction

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“…A variety of tools assist developers in navigating and searching code [8]- [10]. Modern development environments offer tools for developers to Find Usages or navigate the Call Hierarchy.…”

Section: Introductionmentioning

confidence: 99%

Find Unique Usages: Helping Developers Understand Common Usages

Aghayi,

Massey,

LaToza

2020

Preprint

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When working in large and complex codebases, developers face challenges using Find Usages to understand how to reuse classes and methods. To better understand these challenges, we conducted a small exploratory study with 4 participants. We found that developers often wasted time reading long lists of similar usages or prematurely focused on a single usage. Based on these findings, we hypothesized that clustering usages by the similarity of their surrounding context might enable developers to more rapidly understand how to use a function. To explore this idea, we designed and implemented Find Unique Usages, which extracts usages, computes a diff between pairs of usages, generates similarity scores, and uses these scores to form usage clusters. To evaluate this approach, we conducted a controlled experiment with 12 participants. We found that developers with Find Unique Usages were significantly faster, completing their task in 35% less time.

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A Framework for Intersectional Perspectives in Software Engineering

Sánchez‐Gordón

Colomo‐Palacios

2021

2021 IEEE/ACM 13th International Workshop on Cooperative and Human Aspects of Software Engineering (CHASE)

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Interviews and Observation of Blind Software Developers at Work to Understand Code Navigation Challenges

Cited by 51 publications

References 20 publications

The challenges in adopting assistive technologies in the workplace for people with visual impairments

The challenges in adopting assistive technologies in the workplace for people with visual impairments

Find Unique Usages: Helping Developers Understand Common Usages

A Framework for Intersectional Perspectives in Software Engineering

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