Interpersonal Cross-Cultural Contact

Abstract

The purpose of this study is to qualitatively investigate how interpersonal cultural encounters in daily lives make individuals culturally competent at workplace. Using in-depth interviews of Indian working executives, I conducted an inquiry to arrive at my findings. The findings suggest that cultural encounters in work as well as non-work settings influence cultural competence at workplace. Especially, the role of family-based encounters was found to be significant. Contribution of this study towards the scholarship on cross-cultural management and future scope for research are discussed.