Interpersonal Communication Influence on Health-Protective Behaviors Amid the COVID-19 Crisis

Ju, Ilwoo; Ohs, Jennifer E.; Park, Taehwan; Hinsley, Amber

doi:10.1080/10410236.2021.1956792

Cited by 10 publications

(3 citation statements)

References 60 publications

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“…These remarks can be developed in other qualitative research in terms of the role of maintaining interpersonal communication even in the condition of isolation in exchanging personal experiences and advice at the beginning of a pandemic period dominated by many unknown factors: preventive behavior, validation of information, sharing experiences, etc. Numerous research studies have insisted on the role of communication during the pandemic in diverse directions: controlling misinformation [ 150 ], masking effects [ 151 ] and health-protective behaviors [ 152 ]. Next, we were interested in finding out with whom have the elderly mostly exchanged information about the virus.…”

Section: Resultsmentioning

confidence: 99%

The Role of Mass Media in Influencing the Lifestyle of the Elderly during the COVID-19 Pandemic

Sargu,

Andrioni,

Popp

et al. 2023

Healthcare

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The elderly represent one of the categories that was most affected by the pandemic period. The purpose of this research was to analyze the ways in which mass media and very often contradictory information flows influenced the lives and personal communications of the Romanian elderly population during the COVID-19 pandemic. In order to conduct the research, we used a mixed-methods approach. For the quantitative research, we gave a questionnaire to the elderly population of Romania, and for the qualitative research, we conducted interviews. Our quantitative sample included 881 retired persons with an age between 55 and 94 years old; the mean age was 71.48 years old with 6.6 years standard deviation. The elderly described the pandemic period using negative words: fear, loneliness, anxiety, disaster; the channel they mostly watched and trusted was the TV; they were aware of the measures they had to take to protect themselves; they missed most of the meetings with the family and the main problems they had were represented by loneliness, the inability to be with their families or the lack of access to medical services. The elderly’s mass media consumption during the pandemic was mostly represented by TV consumption; the information spread by mass media was sometimes contradictory; it influenced their behavior and may have generated feelings of anxiety among them.

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Section: Resultsmentioning

confidence: 99%

The Role of Mass Media in Influencing the Lifestyle of the Elderly during the COVID-19 Pandemic

Sargu,

Andrioni,

Popp

et al. 2023

Healthcare

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“…Communication is generally referred to as the conveyance of messages by means of exchanging thoughts, ideas or information to the masses, the public or niche audiences (Blumler and Gurevitch, 2002; Irwin, 2021). Specific activities undertaken during an emergency situation for similar purposes are understood as risk communication (Ju et al., 2021). To this end, activities often involve the exchange of real-time information, advice and opinions between experts and people facing threats to their health or economic or social well-being (DiClemente and Jackson, 2016; Şirin and Özkan, 2021).…”

Section: Literature Reviewmentioning

confidence: 99%

Toward dialogue through a holistic measuring framework – the impact of social media on risk communication in the COVID-19

Zhu

Song

et al. 2021

ITP

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PurposeDespite the huge potential of social media, its functionality and impact for enhanced risk communication remain unclear. Drawing on dialogic theory by integrating both “speak from power” and “speak to power” measurements, the article aims to propose a systematic framework to address this issue.Design/methodology/approachThe impact of social media on risk communication is measured by the correlation between “speak from power” and “speak to power” levels, where the former primarily spoke to two facets of the risk communication process – rapidness and attentiveness, and the latter was benchmarked against popularity and commitment. The framework was empirically validated with data relating to coronavirus disease (COVID-19) risk communication in 25,024 selected posts on 17 official provincial Weibo accounts in China.FindingsThe analysis results suggest the relationship between the “speak from power” and “speak to power” is mixed rather than causality, which confirms that neither the outcome-centric nor the process-centric method alone can render a full picture of government–public interconnectivity. Besides, the proposed interconnectivity matrix reveals that two provinces have evidenced the formation of government–public mutuality, which provides empirical evidence that dialogic relationships could exist in social media during risk communication.Originality/valueThe authors' study proposed a prototype framework that underlines the need that the impact of social media on risk communication should and must be assessed through a combination of process and outcome or interconnectivity. The authors further divide the impact of social media on risk communication into dialogue enabler, “speak from power” booster, “speak to power” channel and mass media alternative.

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“…We also included interpersonal communication as another information-gathering strategy for acquiring health information, as it is defined as a critical information behavior during a pandemic ( 2 , 23 ). In this study, interpersonal communication refers to the real-time and face-to-face discussions for obtaining COVID-19 health information.…”

Section: Introductionmentioning

confidence: 99%

Pathway linking health information behaviors to mental health condition during the COVID-19 infodemic: A moderated mediation analysis

Zhang

Tham

Waheed

et al. 2022

Front. Public Health

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BackgroundThe COVID-19 outbreak is no longer a pure epidemiological concern but a true digital infodemic. Numerous conflicting information and misinformation occupy online platforms and specifically social media. While we have lived in an infodemic environment for more than 2 years, we are more prone to feel overwhelmed by the information and suffer from long-term mental health problems. However, limited research has concentrated on the cause of these threats, particularly in terms of information processing and the context of infodemic.ObjectiveThis study proposed and tested moderated mediation pathways from two types of health information behaviors (social media engagement and interpersonal communication) on information overload and mental health symptoms—long-term stress.MethodsWe conducted a cross-sectional online survey between May and June of 2021 among the Malaysian public. The final sample size was 676 (N = 676). A conceptual model was built to guide the data analysis. We conducted structural equation modeling (SEM), moderation and mediation analyses to examine each direct pathway, moderating and mediating effects.ResultsAccording to the pathway analysis, we found that, during the infodemic period, engaging COVID-19 information on social media positively associated with information overload, but interpersonal communication was negatively related to it. As the proximal outcome, there was also a positive association between information overload and the final outcome, perceived stress. The moderation analysis only reported one significant interaction: risk perception weakened the association between social media engagement and information overload. A conditional indirect effect was demonstrated and the indirect associated between social media engagement and perceived stress mediated through information overload was further moderated by COVID-19 risk perception.ConclusionThis research offers new grounds for understanding health information behaviors and their consequences in the COVID-19 infodemic. We particularly highlighted the distinct functions of health information behaviors in causing information overload, as well as the importance of personal health belief in this process. Our proposed model contributes to the strategies of developing health messaging strategies that may be utilized by public health researchers and health educators in the future.

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Interpersonal Communication Influence on Health-Protective Behaviors Amid the COVID-19 Crisis

Cited by 10 publications

References 60 publications

The Role of Mass Media in Influencing the Lifestyle of the Elderly during the COVID-19 Pandemic

The Role of Mass Media in Influencing the Lifestyle of the Elderly during the COVID-19 Pandemic

Toward dialogue through a holistic measuring framework – the impact of social media on risk communication in the COVID-19

Pathway linking health information behaviors to mental health condition during the COVID-19 infodemic: A moderated mediation analysis

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