Interpersonal and Hyperpersonal Dimensions of Computer‐Mediated Communication

Walther, Joseph B.; Heide, Brandon Van Der; Ramirez, Artemio; Burgoon, Judee K.; Peña, Jorge

doi:10.1002/9781118426456.ch1

Cited by 115 publications

(121 citation statements)

References 41 publications

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“…It can be defined as communicative transactions occurring through the use of two or more networked computers (McQuail, 2005). Different theoretical models have been developed to explain how individuals and groups adapt to computer-mediated (vs. face-to-face) communication, how they develop relational communication and organize their collaboration (Ang, Talib, Tan, Tan & Yaacob, 2015;Sheldon, Abad & Hinsch, 2011;Walther, Van Der Heide, Ramirez, Burgoon & Peña, 2015;Walther & Parks, 2002). Researchers have investigated Internet-based social networking supported by social software, including instant messaging, YouTube, e-mail, social networking sites (SNS) and Internet forums (Chen, Yen, Hung & Huang, 2008;Haridakis & Hanson, 2009;Hunt, Atkin & Krishnan, 2012;Ou & Davison, 2011;Papacharissi & Rubin, 2000;St.…”

Section: Literature Reviewmentioning

confidence: 99%

Open Praxis vol. 9 issue 1

Gil‐Jaurena

2017

openpraxis

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Section: Literature Reviewmentioning

confidence: 99%

Open Praxis vol. 9 issue 1

Gil‐Jaurena

2017

openpraxis

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“…In support of this proposition, some studies have indicated that emotions are communicated as effectively via computer-mediated communication (CMC) as they are in face-to-face interventions. For example, early research from the field of human computer interactions (HCI) demonstrated that a user's online presence and interpersonal relationships are positively influenced by behavioral cues [8,9]. Furthermore, it has recently been shown that users who use visual cues in an online environment are deemed more attractive [10].…”

Section: Introductionmentioning

confidence: 99%

Emotionality in Computer-Mediated Environments: Analyzing the Emotional Content of Psychotherapeutic Communication

Alvandi

Doorn

Symmons

2017

JoIS

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The present study aimed to investigate the ability of psychotherapists to decipher emotional discourse in computer-mediated communication and whether delivery mediums can increase the ambiguity in their assessment. Ignoring any reduction in efficacy of remote therapy, it is assumed that therapists' experiences of communication and their ability to construct a diagnosis on the basis of what they perceive will be influenced by Computer-Mediated Psychotherapy. Participants of the study scaled four emotional factors i.e., intensity, valence, potency and activation to measure the constructive nature of emotional discourse. Among other findings, the study showed that estimating emotional factors of communication did not differ significantly across main delivery modalities (i.e., text, audio and video). The results demonstrate further that telecommunication technologies did not alter the diagnostic level of psychotherapists. However, the reduction of emotional perception is very much remarkable for clinicians' decisions when discourse is communicated via non-human computer-mediated mode.

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“…The wider field of computer-mediated communication suggests that developing such a framework would require a close examination of how audiences are also shaped by technological infrastructures (Baym, 1995;Ellison et al, 2014;Walther et al, 2015). Social media platforms often referred to as "net native institutions" have shaped spaces of communication for the public, creating an uneasy alliance with media institutions.…”

Section: Discussionmentioning

confidence: 99%

“…Social media platforms, such as Facebook and Twitter have profoundly affected the distribution and discussion of public discourses (Oeldorf-Hirsch & Sundar, 2015). Literature on computer-mediated communication has dissected how point-to-point contact through these platforms affects relationships (Baym, 1995;Ellison, Vitak, Gray, & Lampe, 2014;Walther, Van Der Heide, Ramirez, Burgoon, & Peña, 2015).…”

Section: Net Native Institutionsmentioning

confidence: 99%

“…The latter refers to how the structuring of, and access to online spaces affect those who inhabit them, and subsequent creation environments in those spaces. A more tangible interpretation comes from the research question's positioning in the broader field of computer-mediated communication (Baym, 1995;Ellison et al, 2014;Walther et al, 2015). Specifically, the wording of the sub-question was informed by research dealing with how structuring of technological infrastructures influences consumer use within particular sociological contexts.…”

Section: Relationship To the Field Of Research And Scope Of Enquirymentioning

confidence: 99%

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The People Behind the Press: Building Social Capital in Networked News Models

Fox¹

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The advent of web 2.0 as a democratiser of news content has begun to be questioned with the increasing complexity of digital publication tools. The process in which a citizenry informs itself for the purpose of self-governance is held to be foundational to democracy but underexplored in certain online spaces.Examples of immense online collective action, such as the 2002 South Korean presidential election, motivated this enquiry into the scope of social organisation within networked news operations. The thesis uses observational data from participants in a purpose-built networked news website, to examine how experiences of content consumption, content creation and socialisation may shape the conduct of such operations and the way they are perceived by people who use them.This descriptive study was conducted over five months and examined 120 research participants in the networked news website created for the present project, named Social Journalism. Participants were divided into four groups, initially to investigate different types of activities, and a case-study approach to data collection was adopted. The bulk of data was generated using semistructured interviews, and participant-and non-participant observation.Complementary research was done through other methods, including distribution of questionnaires at the start and end of the study, and for comparison, a review of concurrent news content in the general mass media.The study found that three distinct groups of people appeared to exist on Social Journalism, those being consumers of content, supporters of those who produced content, and producers of content. Each group had distinct views, activities and functions regarding the overall operation of the website. These insights were distilled in two ways: use of a social infrastructure model and creation of a framework for best practice. The social infrastructure model presents observed relationships among salient variables: participant activities, website structures and possible connections to social capital within a networked news environment. The best practice framework was then drawn from this model. 3Practices seen to reasonably optimise specific relationships are described and categorised for implementation in new and existing networked news models.

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Interpersonal and Hyperpersonal Dimensions of Computer‐Mediated Communication

Cited by 115 publications

References 41 publications

Open Praxis vol. 9 issue 1

Open Praxis vol. 9 issue 1

Emotionality in Computer-Mediated Environments: Analyzing the Emotional Content of Psychotherapeutic Communication

The People Behind the Press: Building Social Capital in Networked News Models

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