Internet of Services

Soriano, Javier; Heitz, Christoph; Hutter, Hans-Peter; Fernández, Rafael; Hierro, Juan J.; Vogel, Juergen; Edmonds, Andy; Bohnert, Thomas Michael

doi:10.1007/978-3-642-41569-2_14

Cited by 11 publications

(8 citation statements)

References 24 publications

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“…Soriano et al [14] derived some important implications of the service concept to help understand the services themselves. The authors stated that "the fundamental and constitutive property of a service is neither its technical implementation nor its functionality but rather its value proposition".…”

Section: Service Innovation and Value Propositionmentioning

confidence: 99%

“…Thus, technology is mainly important because of the ability to create these new services (in particular, Internet and mobile technology). However, the role of technology is the role of an enabler, not the role of a driver [14].…”

Section: Service Innovation and Value Propositionmentioning

confidence: 99%

“…As emphasized in the research by Soriano et al [14], the successful development of a future Internet of Services will only partly depend on technological solutions. It will also depend on innovation in the field of new value propositions using technological solutions.…”

Section: Service Innovation and Value Propositionmentioning

confidence: 99%

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Determinants of the Relationship of Medical Service Entities in the Virtual Environment

Matysiewicz

Smyczek

2020

Sustainability

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Introducing new technologies to the healthcare market provides unique opportunities for implementing a powerful framework of resources, tools, and applications that can revolutionize the ways in which medical units interact with their patients, as well as help deliver and manage medical services. The Internet of Services, as a new concept of Internet evaluation, depends not only on technological solutions but also on service innovations in the field of new value propositions where a patient-centered model is needed. Such a model would consider patient preferences, values, and the need for information as the leading characteristics of care. Patient and medical unit engagement is an essential prerequisite for the new value proposition development process. In this paper, we focus on the identification and analysis of the determinants responsible for the mutual engagement of patients and medical units. The purpose of this study was to identify and describe a relational model for the virtual healthcare service market. This study adopted a quantitative survey approach. The questionnaire was based on a three-factor model of consumer behavior, considering motivation, capacity, and opportunities. The relationships between patients and healthcare organizations will develop on the condition that the patients are properly motivated and have adequate abilities to become engaged in the relationships with health care providers.

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Section: Service Innovation and Value Propositionmentioning

confidence: 99%

Section: Service Innovation and Value Propositionmentioning

confidence: 99%

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Determinants of the Relationship of Medical Service Entities in the Virtual Environment

Matysiewicz

Smyczek

2020

Sustainability

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“…Service interactions play a central role in the Internet of Services (IoS) [7] which will be a key enabler of the IoT goals. IoT services interact in different ways to achieve a common goal in a specific application.…”

Section: Introductionmentioning

confidence: 99%

Analysis and Classification of Service Interactions for the Scalability of the Internet of Things

Arellanes

Lau

2018

2018 IEEE International Congress on Internet of Things (ICIOT)

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Scalability is an important concern for Internet of Things (IoT) applications since the amount of service interactions may become overwhelming, due to the huge number of interconnected nodes. In this paper, we present an IoT scenario for real-time Electrocardiogram (ECG) monitoring, in order to analyze how well different kinds of service interactions can fulfill the scalability requirements of IoT applications.

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“…μWeb servers are small add-on devices that provide the object or the machine with an IP address and an Internet connection (Ethernet plug or WiFi access) so that the object or the machine can become pluggable and accessible over the Internet network. • Internet of Services (IoS): In the IoS context (Soriano et al 2013), a service is intended as a commercial transaction where one party gets temporary access to resources of another party to perform a prescribed function at a certain cost. Resources may be of different nature (human workforce or skills, technical operations, IT-based operations, and others).…”

mentioning

confidence: 99%

Information systems and knowledge management in industrial engineering: recent advances and new perspectives

Vernadat¹,

Chan²,

Molina³

et al. 2018

International Journal of Production Research

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Information systems and knowledge management in industrial engineering: recent advances and new perspectives 1. Context Production Research is foundational for advancing theories, methods, technologies and practices in manufacturing industries, production systems and related service industries. Over the last five decades, tremendous scientific and technical progresses have been made in all areas of production of goods and services, ranging from the birth of Computer-Aided tools (CAx, where x stands for Design, Manufacturing, Process Planning or Engineering), Computer Numerically Controlled (CNC) machines and industrial robotics in the 60s, then to Flexible Manufacturing Systems (FMSs), Automated Guided-Vehicles (AGVs) and concept of unmanned factories in the 70s, to Computer-Integrated Manufacturing (CIM), quality management, value chains and lean management in the 80s, to mass customisation, distributed warehousing and networked organisations governed by integrated Enterprise Resource Planning (ERP) packages in the 90s, then to service-orientation (or 'servitization'), global supply chains and interoperable and knowledge-based systems in the 2000s and, finally, to emerging smart, sensing and sustainable production systems today culminating with the concept of smart factories and Industry 4.0 since 2011, and the emerging cyber physical production. Within this framework, and not to forget significant advances made on materials, production and machining processes, numerous optimisation methods, new manufacturing paradigms, various systems engineering methods and organisational and management theories, Information & Communication Technologies (ICTs) have played a crucial role in the progress of manufacturing and production systems. Therefore, advances on modern production systems are to a large extend bound to progresses in ICT domains. To celebrate the 55th anniversary of International Journal of Production Research, which has been a forefront witness and an active vector in the progress of production research since 1961, it has been decided to publish a series of special issues. The present one continues the series and concentrates on recent advances and new perspectives in the thematic field of Information Systems and Knowledge Management of the journal enlarged to ICTs and management methods, including performance evaluation, from an Industrial Engineering perspective. As far as information systems and knowledge management in particular and ICT in general are concerned, there are three major interrelated thrusts in production research to which they provide essential contributions. Namely, these are Industry 4.0, S^3 (Sensing, Smart and Sustainable) Enterprises and Cloud Manufacturing. • Industry 4.0, or technologies for the factories of the future as defined by the 'Industrie 4.0' Working Group set up by the German federal government (Kagermann, Wahlster, and Helbig 2013; Hermann, Pentek, and Otto 2015), is often presented as the 4th manufacturing revolution (after the mechanisation revolution due to water power...

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Internet of Services

Cited by 11 publications

References 24 publications

Determinants of the Relationship of Medical Service Entities in the Virtual Environment

Determinants of the Relationship of Medical Service Entities in the Virtual Environment

Analysis and Classification of Service Interactions for the Scalability of the Internet of Things

Information systems and knowledge management in industrial engineering: recent advances and new perspectives

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