Internationalization of Higher Education, University Quality Service, and International Students’ Loyalty in Malaysia
Ismail Hussein Amzat,
Hairuddin Mohd Ali,
Mohd Burhan Ibrahim
et al.
Abstract:This quantitative study examines the effects of internationalization practices on university quality service and students’ loyalty as perceived by international students in Malaysian public universities. A total of 1,575 international students from 10 different public universities in Malaysia and from different home countries participated in this study. Stratified sampling was used to select the international students by dividing the population into continents. Data were collected using questionnaires and anal… Show more
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