International Tourism Futures

Lade, Clare; Strickland, Paul; Frew, Elspeth; Willard, Paul; Osorio, Sandra Cherro; Nagpal, Swati; Vitartas, Peter

doi:10.23912/9781911635222-4383

Cited by 6 publications

(3 citation statements)

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“…On a continental scale, the hospitality industry, including star-rated hotels, is a vital driver of economic growth and development . Across continents, from the bustling cities of North America to the idyllic beachfront of Asia, these hotels are iconic landmarks contributing to the continent's identity and allure (Lade et al, 2020). They attract tourists and business travelers, fostering economic ties and promoting regional cooperation (Hitchcock, 2023).…”

Section: Introductionmentioning

confidence: 99%

The Effect of Human Resource Practices on Hotel Performance during Crisis: A Case Study of Star-Rated Hotels in Mombasa, Kenya

Mukolwe,

Rotich,

Mapelu

et al. 2023

EJH

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Purpose: Star-rated hotels play a pivotal role in the global economy, contributing significantly to international tourism, job creation, and fostering cross-cultural exchanges. These establishments are luxurious havens and symbols of excellence and diplomacy, promoting economic growth and development, attracting foreign investment, and serving as ambassadors of local culture. In Kenya, star-rated hotels are essential contributors to the national economy, promoting sustainability and wildlife conservation. While these hotels have traditionally thrived due to Kenya's vibrant tourism sector, the industry faces an ever-present threat of crises. Therefore, this study, anchored in the Resource-Based View (RBV) theory analyzed the effect of human resource practices on the performance of hotels in Mombasa County during crises. Methodology: This research employed a Covariance-Based Structural Equation Modeling (CB-SEM) approach, well-suited for assessing direct and indirect associations among observed and latent constructs. The study utilized an ex post facto research design to investigate the impact of specific Human Resource Management (HRM) practices on the performance of star-rated hotels in Mombasa County, Kenya, particularly during crises. Structured questionnaires were meticulously administered to 198 management staff members working within star-rated hotels in Mombasa County. This population was chosen due to its critical role in hotel operations, allowing the research to gain comprehensive insights into the relationships under examination. The response rate, approximately 90%, was considered practical and representative of questionnaire-based research. Data were analyzed using descriptive and inferential analysis techniques and presented in tabular format. Findings: The study indicated that Talent Retention and Training exhibited a statistically significant positive effect on hotel performance, with a substantial path coefficient of 0.619. Crisis Communication and Leadership also contributed significantly to hotel performance, showcasing a positive and statistically significant path coefficient of 0.355. On the other hand, Resource Management and Adaptability did not exhibit a statistically significant direct relationship with hotel performance, as indicated by a non-significant path coefficient (p = 0.607). The robust positive relationships discovered between Talent Retention and Training, Crisis Communication and Leadership, and hotel performance align harmoniously with previous research findings. These results underscore the critical roles these factors play within the hospitality industry. Investments in talent management and effective crisis management strategies are vital for a hotel's success. The non-significant relationship between Resource Management and Adaptability and hotel performance challenges conventional wisdom but emphasizes the importance of considering the specific contextual nuances. Recommendations: In conclusion, the study demonstrates that Talent Retention and Training, as well as Crisis Communication and Leadership, significantly contribute to the performance of star-rated hotels in Mombasa County, Kenya. These findings underline the need for hoteliers to prioritize investments in talent management, crisis management, and leadership skills. While the relationship between resource management, adaptability, and hotel performance appears more complex, further research is required to unearth any potential indirect effects or contextual nuances.

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Section: Introductionmentioning

confidence: 99%

The Effect of Human Resource Practices on Hotel Performance during Crisis: A Case Study of Star-Rated Hotels in Mombasa, Kenya

Mukolwe,

Rotich,

Mapelu

et al. 2023

EJH

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“…Contemporaneous luxury is based on experiences with a form of memorability, rather than materialistic possessions (Wu & Liang, 2009). The luxury lodging industry has been at the forefront of capitalizing on this shift through experiential marketing and immersive experience presentation (Lade, Strickland, Frew, Willard, Nagpal, Osorio & Vitartas, 2020).…”

Section: Background Of the Studymentioning

confidence: 99%

Perception of experiential value in luxury hotel settings: The case of experiential programming and impact on consumers

Miller

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“…The paper also proposes some policy considerations and suggestions to prepare for each megatrend. The most recent book on the future of tourism by Lade et al (2020) includes a chapter on mega-drivers. This chapter identifies six drivers of change; namely leisure time, human nature and future travel, globalisation and climate change, generation cliques, collaborative consumption, and consumer activism.…”

Section: Drivers Of Change In the Literature Of Futures Of Tourismmentioning

confidence: 99%

Futures of spiritual tourism in Vietnam in 2050

Nguyen

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Spiritual tourism is a significant sector of the global tourism market, growing fast in both scale and scope. While spiritual tourism has received much attention from academics and practitioners, the future of spiritual tourism is still uncertain. Post Covid-19, regenerative tourism may be a probable future of spiritual tourism, in which long-lasting sustainability for all stakeholders, marginalised people, sectors, communities, and the natural world are a greater focus.The purpose of this thesis is to address the question 'What are the futures of spiritual tourism in Vietnam in 2050?.’ Deploying scenario planning as a theory building and research method, and using a driver approach, it constructs four scenarios of spiritual tourism in Vietnam in 2050. A Delphi method was used to collect data from thirty participants who are experts in spiritual tourism and relevant sectors. Namely, the economic, political, social, technological, and environmental sectors. Four Delphi rounds, three of interviews, and one of surveys, were conducted. Data was analysed by the bricolage approach, which interprets fragmented data from different thoughts, patterns, and perspectives in a meaningful way. This process produced a scenario planning framework for understanding spiritual tourism from a theoretical and practical perspective. The conceptual framework consists of four alternative futures (or scenarios) of spiritual tourism created upon a foundation of ontology and epistemology. Scenario 1 - Secularisation, a prediction scenario, focuses on how secularisation secularises spirituality. Scenario 2 - Individualisation, a prognosis scenario, envisages that individualisation diversifies spirituality, shifting spiritual tourism from institutional religions to individual spirituality. Scenario 3 - Cyborg Religion, a science fiction scenario, emphasises how technology changes spirituality, and spiritual tourism addresses physical space. Scenario 4 - A Whole New World, a utopia emerging from dystopia scenario, highlights how dystopia strengthens spirituality, and subsequently transforms spiritual tourism from a sustainable to a regenerative form.The theoretical contribution of this thesis is a conceptual framework that provides an understanding of the future of spiritual tourism in Vietnam from a plural perspective. The literature on spiritual tourism has thus far been dominated by a Western perspective focussed on international tourists, this plurality of spiritual tourism model will contribute to the knowledge of an Asian perspective on domestic tourism. The research also identifies a series of drivers of change that will shape the future of spiritual tourism, and examines the impact of these trends when they are combined through the scenarios in this thesis. This model contributes to identification through its use as a ‘map,’ that can be used to find out where spiritual tourism could go from certain pre-set conditions. The conceptual framework is also transferable to other religions and destinations. Finally, the conceptual framework elaborates Norman’s definitions of spiritual tourism in the complicated context of Vietnam, and suggests revisiting the definition. This conceptual framework also elaborates on Abdul, Tatoglu, & Shamsiah’s conceptual model for future research, and presents it under different conditions-scenarios.From a futures perspective, the research introduces new access to the future by merging Dator et al.’s philosophy, Bergman et al.’s ontology, and Yeoman & McMahon-Beattie’s adaption into a single framework, in order to stretch the understanding of the futures. This conceptual framework can create boundaries and separate possible futures of spiritual tourism. The research also contributes to scenario planning, and theory building by demonstrating how scenario planning builds upon and extends intuitive logic frameworks when science fiction and dystopian aspects from Bergman et al.’s ontology perspective are added.The plurality of spiritual tourism model gives insight into the complexities and changes from an industry perspective, and provides a series of assumptions about the future of spiritual tourism in Vietnam based on the drivers of change identified. It will help policy-makers, destination managers, and tourism planners to understand and tackle uncertainties, seize new business opportunities, and develop appropriate policies and strategies for future-proofing.The central contribution of this research is that it represents the future of spiritual tourism. This is a guide to the future of spiritual tourism. The future of spiritual tourism is unknown. I have created the known.

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International Tourism Futures

Abstract: Examines influential factors such as the demographic, political, economic and technological changes, which will affect the nature, trends and participation in tourism, hospitality and events.

Cited by 6 publications

References 0 publications

The Effect of Human Resource Practices on Hotel Performance during Crisis: A Case Study of Star-Rated Hotels in Mombasa, Kenya

The Effect of Human Resource Practices on Hotel Performance during Crisis: A Case Study of Star-Rated Hotels in Mombasa, Kenya

Perception of experiential value in luxury hotel settings: The case of experiential programming and impact on consumers

Futures of spiritual tourism in Vietnam in 2050

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